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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing patient health information while ensuring compliance with HIPAA regulations and maintaining confidentiality. Proficient in managing medical records and utilizing office equipment to support efficient operations.
Highest-signal resume keywords
HIPAA ComplianceMedical Records ManagementPatient Health Information ProcessingProfessional Communication SkillsBasic Computer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Records AssemblyData EntryChart PreparationDigital ImagingRecord Retrieval
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal Skills
Tools & Technologies
Electronic Health RecordsFax MachinePrintersGeneral Office Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
ConfidentialityRelease-of-Information StandardsClient-Specific RequirementsProductivity Expectations
About the role
Key responsibilities & impact- Work Monday through Friday, with eight-hour shifts scheduled between 8:00 a.m. and 5:30 p.m. ET
- Process billing records requests in compliance with HIPAA regulations, release-of-information standards, and client-specific requirements
- Receive and process requests for patient health information according to company and facility policies
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Adhere to company and customer facility codes of conduct and policies
- Inform manager of work, site difficulties, and fluctuating volumes
- Assist with additional duties and responsibilities as required
- Apply medical privacy regulations consistently to prevent unauthorized disclosure
- Manage and safeguard patient health records and ensure HIPAA compliance
- Prepare new patient charts using paper sources and/or electronic health records
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for storage in electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins
- Handle faxes, open mail, perform data entry, and schedule pickups as needed
- Meet site-specific productivity expectations
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- This job is not eligible for employment sponsorship
Benefits
Comp & perks- Post-offer health screenings
- Various vaccinations such as flu shot, Tdap, and COVID-19, as required by clients
- Reasonable accommodations for individuals with physical and mental disabilities
- Overtime during peak seasons when required