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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing patient health records while ensuring HIPAA compliance and maintaining confidentiality. Exhibits strong organizational skills and attention to detail in a fast-paced healthcare environment.
Highest-signal resume keywords
HIPAA CompliancePatient Health Record ManagementData Entry SkillsProfessional Communication SkillsBasic Computer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Chart PreparationMedical Record AssemblyElectronic Health RecordsData EntryRecord RetrievalDocument ImagingConfidentiality MaintenanceMedical Privacy Regulations
Soft Skills
Detail OrientedOrganizational SkillsAbility to Work IndependentlyAdaptability to Changing PrioritiesCustomer Service Skills
Tools & Technologies
Office EquipmentFax MachinePrintersGeneral Office Software
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare EnvironmentPatient Health InformationConfidentialityProductivity Expectations
About the role
Key responsibilities & impact- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
- Maintain confidentiality and security with all privileged information
- Maintain working knowledge of Company and facility software
- Adhere to Company and customer facility codes of conduct and policies
- Inform manager of work, site difficulties, and/or fluctuating volumes
- Assist with additional work duties or responsibilities as required
- Apply medical privacy regulations to guard against unauthorized disclosure
- Manage and safeguard patient health records and ensure HIPAA compliance
- Prepare new patient charts using paper sources and/or electronic health records
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for electronic medical records
- Respond to internal and external patient-record requests by retrieving and transmitting records appropriately
- Answer inbound and outbound calls
- Assist with patient walk-ins
- Assist with administrative duties including faxes, mail, and data entry
- Meet site-specific productivity expectations
- Schedule pickups as needed
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Experience in a healthcare environment (bonus points)
- Previous production/metric-based work experience (bonus points)
- In-person customer service experience (bonus points)
- Ability to build relationships with on-site clients and customers (bonus points)
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders (bonus points)
- This job is not eligible for employment sponsorship
Benefits
Comp & perks- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment provided, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance