FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Exhibits strong organizational skills and attention to detail in managing patient health records and documentation across multiple platforms.
Highest-signal resume keywords
HIPAA ComplianceMedical Record ManagementData Entry SkillsProfessional Communication SkillsHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record RequestsPatient Health Information ProcessingDocument ManagementData EntryChart PreparationDigital ImagingRecord AssemblyConfidentiality MaintenanceBasic Computer ProficiencyOffice Equipment Utilization
Soft Skills
Detail OrientedOrganizational SkillsAdaptabilityCustomer ServiceRelationship Building
Tools & Technologies
Electronic Health RecordsComputer MonitorsFax MachinePrintersGeneral Office Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient PrivacyComplianceHealthcare EnvironmentProduction MetricsAdministrative Duties
About the role
Key responsibilities & impact- Process release-of-information requests and medical record requests accurately and efficiently
- Safeguard patient privacy and ensure releases comply with authorizations, company policy, facility policy, and HIPAA regulations
- Take calls from patients, insurance companies, and attorneys regarding medical record status
- Document information across multiple platforms using two computer monitors
- Receive and process requests for patient health information
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Adhere to company and customer facility codes of conduct and policies
- Inform manager about work, site difficulties, and fluctuating volumes
- Manage patient health records and ensure HIPAA compliance
- Prepare new patient charts using paper and electronic health record sources
- Assemble medical records in standard order and ensure they are accurate and complete
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
- Meet site productivity expectations
- Schedule pickups as needed
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
- Professional verbal and written communication skills in English
- Detail and quality oriented regarding accurate and compliant medical records
- Strong data entry skills
- Able to work with minimum supervision and respond to changing priorities
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Experience in a healthcare environment is a bonus
- Previous production/metric-based work experience is a bonus
- In-person customer service experience is a bonus
- Ability to build relationships with on-site clients and customers is a bonus
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders is a bonus
- This job is not eligible for employment sponsorship
Benefits
Comp & perks- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment provided, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance
- Post-offer health screenings and vaccinations as required by clients
- Reasonable accommodations for individuals with physical and mental disabilities