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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex projects and programs throughout the full implementation lifecycle, with a strong focus on client satisfaction and effective stakeholder management. Proficient in project management methodologies, risk management, and process improvement within healthcare settings.
Highest-signal resume keywords
Project Management Professional (PMP) CertificationHealth Information ManagementMicrosoft Project ProficiencyClient-Facing Service DeliveryProcess Development and Continuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk ManagementProcess ImprovementProject Roadmap DevelopmentPortfolio-Level ReportingAnalytical SkillsTroubleshooting SkillsNegotiation SkillsInfluencing SkillsProblem-Solving Skills
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationMeeting FacilitationStakeholder ManagementAbility to Manage Competing Priorities
Tools & Technologies
Microsoft OfficeMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft TeamsProject Management Tracking ToolPortfolio Management Platforms
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Healthcare AdministrationClient Impact PortfolioAcute CareAmbulatory CareClinic Settings
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Independently manage complex, medium- to large-scale projects and programs throughout the full implementation lifecycle
- Implement new products and services associated with Release of Information
- Manage assigned projects in the Project Management Tracking Tool and maintain accurate project records
- Maintain accountability for projects and programs within the Client Impact portfolio
- Lead complex, large-scale, and high-profile implementation projects from initiation through stabilization and handoff
- Coordinate programs consisting of multiple related projects and manage dependencies across workstreams
- Collaborate with business teams, IT groups, clients, external vendors, Operations, and other project managers
- Apply project management methodologies and ensure accurate, consistent, high-quality deliverables
- Identify, document, manage, and resolve project and program risks and issues
- Facilitate recurring meetings and provide updates on status, milestones, risks, decisions, changes, and timelines
- Coordinate post-go-live support, monitor stabilization, assist with issue resolution, and support transition to ongoing operations
- Drive customer satisfaction, retention, self-sufficiency, and profitability
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Business Information Systems, Healthcare Administration, Project Management, or a related field; equivalent relevant professional experience may be considered
- Minimum of five years of experience in project or program management and client-facing service delivery
- Demonstrated success managing multiple concurrent projects or programs
- Project Management Professional (PMP) certification is required
- Proficiency with Microsoft Office, including Microsoft Project, Excel, PowerPoint, Word, and Teams
- Experience using project or portfolio management platforms
- Proficiency in process development, continuous improvement, and problem-solving
- Comprehensive understanding of Health Information Management within acute care, ambulatory, and clinic settings
- Strong analytical, troubleshooting, negotiation, and influencing skills
- Excellent written and verbal communication skills
- Ability to manage competing priorities in a fast-paced environment
- Ability to work independently, exercise sound judgment, and drive projects through completion
- Experience developing and maintaining project roadmaps, schedules, and portfolio-level reporting
- Strong presentation, meeting facilitation, and stakeholder-management skills
- Ability to lead complex projects, coordinate cross-functional resources, and support effective decision-making and planning
- Must be eligible to work without employment sponsorship
Benefits
Comp & perks- Total rewards strategy
- Post-offer health screenings and vaccinations as required by clients
- Reasonable accommodations for individuals with physical and mental disabilities
- Equal employment opportunity protections
