Claims Examiner – Liability

Davies

. Investigate and settle liability, first-party, and third-party claims .

Posted 9/30/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and settling liability and property damage claims while adhering to state-specific laws and regulations. Proficient in managing outside adjusters and negotiating settlements, with strong communication and organizational skills to handle high volumes of concurrent tasks.

Highest-signal resume keywords

Claims InvestigationLiability Decision-MakingSettlement NegotiationXactimate ProficiencyAIC Designation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims EvaluationCoverage AnalysisMarket Value ResearchTotal-Loss Settlement RecommendationDiary System Management

Soft Skills

Strong Writing SkillsVerbal CommunicationMulti-Tasking AbilityTime ManagementCollaborative Work

Tools & Technologies

Microsoft OfficeXactimate

Certifications & Qualifications

AIC DesignationState Licensing

Industry Keywords

Auto Physical DamageProperty DamageGeneral LiabilityLloyd's of LondonInland Marine Cargo

About the role

Key responsibilities & impact

Investigate and settle liability, first-party, and third-party claims
Initiate investigations of new claims
Make liability and coverage decisions
Evaluate and negotiate settlements for collision, specified perils, property damage, and liability losses
Manage and oversee outside adjusters, appraisers, and experts
Establish contact with insureds and claimants within established protocols
Identify coverage issues and escalate them to the supervisor
Apply liability and coverage principles and state-specific laws and claims regulations
Research market values for automobiles and heavy equipment and recommend total-loss settlement values
Summarize claims and recommend disposition for claims exceeding settlement authority
Respond to intercompany arbitration hearings and department of insurance complaints
Manage a diary system to review and resolve claims within state compliance guidelines
Maintain state licensing through continuing education and/or work toward a claims designation
Handle small claim suits as needed
Perform other duties assigned by the claims supervisor

Requirements

What you’ll need

2-5 years experience with auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and/or general liability
High School Diploma or Equivalent required
Bachelor’s degree is preferred
Experience with Lloyd’s of London is preferred
Must reside in the US
Proficient in Microsoft Office
Experience with Xactimate
Able to be licensed in states, countries where necessary
AIC designation preferred
Must pass a background check
Strong writing skills and proper use of grammar
Strong verbal and written communication skills
Ability to multi-task and handle high volume of concurrent tasks
Ability to plan and exercise conscious control over time spent on activities
Ability to work collaboratively with others inside and outside the company

Benefits

Comp & perks

Continuing education coursework and/or work towards a claims designation to maintain state license
Opportunity to work towards a claims designation
Remote working arrangement
Travel to home office, etc. may be required
Reasonable accommodation available throughout the recruitment and assessment process