Claims Representative

Davies

. Investigate new claims . Make coverage decisions based on Named Peril Policies . Evaluate settlements of personal property damage claims . Establish contact with insured parties and storage facilities within

Posted 10/16/2026full-timeSt. Louis • Missouri • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating claims, evaluating settlements, and applying state-specific laws and regulations. Proficient in managing documentation and communication while ensuring compliance with insurance policies and guidelines.

Highest-signal resume keywords

Claims InvestigationNamed Peril PoliciesState-Specific LawsMicrosoft Office ProficiencyStrong Writing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationDocumentation ManagementCoverage Decision MakingClaims Regulation ApplicationExpense Invoice Management

Soft Skills

Strong Verbal CommunicationTime ManagementMultitaskingCollaborative WorkAttention to Detail

Certifications & Qualifications

State LicenseClaims Designation

Industry Keywords

Insurance PoliciesPersonal Property Damage ClaimsClaims DocumentationDepartment of Insurance ComplaintsIndependent Adjusters

About the role

Key responsibilities & impact

Investigate new claims
Make coverage decisions based on Named Peril Policies
Evaluate settlements of personal property damage claims
Establish contact with insured parties and storage facilities within established protocols
Identify coverage issues and escalate them to the supervisor
Develop an understanding of entities under the program and their certificates and policies
Apply state-specific laws and claims regulations throughout the United States
Send and secure proper claims documentation
Respond to time-sensitive materials, including department of insurance complaints
Manage a diary system to review and resolve claims within state and client compliance guidelines
Maintain the state license through continuing education and/or work toward a claims designation
Audit fees from independent adjusters, appraisers, and other vendors
Manage and pay expense invoices
Prepare written status reports for the principal
Document all claim communications and activities
Perform other duties assigned by the Claims Supervisor

Requirements

What you’ll need

1-2 years relatable claims representative experience
High School Diploma or Equivalent required
Proficiency in Microsoft Office
Experience with a variety of insurance policies is a plus
Able to be licensed in states and countries where necessary
Only US residents will be considered
Must pass a background check
Strong writing skills and proper use of grammar
Ability to document claim files clearly using factual and objective information
Ability to plan and control time spent on activities
Strong verbal and written communication skills
Ability to multitask and handle a high volume of concurrent tasks
Ability to work collaboratively with others inside and outside the company

Benefits

Comp & perks

Salaried role
Remote working arrangement
Potential office work temporarily or permanently if called in
Continuing education coursework and/or work toward a claims designation
Opportunity to maintain state license through continuing education
Disability accommodations available throughout recruitment and assessment process