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Davies

Customer Support Specialist

Davies

. Provide administrative support for client claims .

Posted 10/8/2026full-timeLittle Rock • United StatesJunior💰 $17 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in administrative support for client claims, including maintaining databases and effective communication. Capable of multitasking and managing time efficiently while collaborating with team members.

Highest-signal resume keywords
Customer Support ExperienceMicrosoft Office ProficiencyStrong Writing SkillsTime Management SkillsVerbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Excellent Time ManagementAbility to MultitaskCollaborative Work Style
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Client ClaimsClaim DatabasesBackground CheckTeam Meetings

About the role

Key responsibilities & impact
  • Provide administrative support for client claims
  • Maintain claim databases
  • Set up all new claims within the required time frame
  • Answer phone calls for client programs
  • Follow up on open claims in client systems and claim files
  • Fill in on other programs when needed
  • Attend monthly team meetings
  • Perform other duties as assigned
  • Report to the Specialty Group Team Lead

Requirements

What you’ll need
  • 1-2 years relatable customer support experience
  • High School Diploma or Equivalent required
  • Bachelor’s degree is preferred
  • Proficient in Microsoft Office
  • Strong writing skills and proper use of grammar to document claim file notes clearly
  • Excellent time management skills
  • Strong verbal and written communication skills
  • Ability to multitask and handle a high volume of concurrent tasks
  • Ability to work collaboratively with others inside and outside the company
  • Only US residents will be considered
  • Must pass a background check
  • May be required to work in the office temporarily or permanently at any time

Benefits

Comp & perks
  • Remote working
  • Accommodations available on request for candidates with disabilities throughout the recruitment and assessment process