Liability Adjuster

Davies

. Join the growing team as a Liability Adjuster .

Posted 9/18/2026full-timePeterborough • CanadaMid-LevelSenior💰 CA$56,300 - CA$78,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims adjusting with a strong focus on customer service, effective communication, and analytical skills. Holds relevant certifications and licenses while maintaining a proactive approach to business development and compliance.

Highest-signal resume keywords

Claims Adjusting ExperienceAdjuster's LicenseMicrosoft Office ProficiencyAnalytical SkillsCustomer Service Excellence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AdjustingAdvanced Numerical CalculationsLegal Document InterpretationCause-and-Effect AnalysisNegotiation Skills

Soft Skills

Effective CommunicationInterpersonal SkillsConflict ResolutionProactive Customer ServiceFlexibility in Communication Style

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft OneDrive

Certifications & Qualifications

Adjuster's LicenseCIP Designation (Pursuing)

Industry Keywords

InsuranceLiability AdjusterField ExperienceMultijurisdictional LicensingBusiness Development

About the role

Key responsibilities & impact

Join the growing team as a Liability Adjuster
Work in a hybrid environment supporting field requests within the Peterborough area
Actively adjust claims while maximizing business development opportunities
Market and follow up on opportunities in a timely manner
Promptly contact and follow up with policyholders and claimants
Investigate claim causes and report to clients with timely recommendations
Identify exposures and recommend reserves and required investigations
Prepare action plans and negotiate fair and satisfactory settlements
Provide high-level customer service to clients and insured parties throughout the claims process
Participate in after-hours customer service requirements when required
Perform assigned duties in compliance with established work standards, policies, and procedures

Requirements

What you’ll need

Completion of high school education
University degree or post-secondary education related to insurance preferred
Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive)
At least 5 years' relevant experience in claims adjusting
Field experience is an asset
Ongoing commitment to education and learning
Adjuster’s license, or currently pursuing CIP designation
Ontario licensing is required
Multijurisdictional licensing is an asset
Effective analytical skills, including identification of cause-and-effect dynamics
Ability to draw valid conclusions and effectively communicate them
Ability to interpret complex legal documents
Ability to perform and understand advanced numerical calculations, including comparative information analysis
Excellent communication skills, including listening, interviewing, and negotiating
Ability to flex communication style appropriately to the audience
Proactive and positive approach to customer service
Strong interpersonal skills for handling conflict and difficult situations

Benefits

Comp & perks

Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)
Competitive compensation
Financial incentives and career growth opportunities
Experienced local claims support
Centralized after-hours support
Dictation services
Balanced workload
Compensation for billable hours and other costs