Manager, Modern Workplace Engineering

Davis Wright Tremaine LLP

. Oversee and lead the team responsible for designing, supporting, securing, and modernizing the firm's End-User Computing environment .

Posted 11/3/2026full-timeRemote • Washington • United StatesSeniorLead💰 $170,000 - $181,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in endpoint engineering and management, including proficiency in Microsoft Intune, Windows Autopilot, and cloud-native management strategies. Capable of leading teams, developing technology roadmaps, and ensuring compliance and security across diverse endpoint environments.

Highest-signal resume keywords

Microsoft Intune ManagementWindows Autopilot ProvisioningEndpoint Engineering LeadershipCloud-Native Management TransitionPowerShell Automation

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Applicant Tracking System Keywords

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Hard Skills

Endpoint EngineeringDevice ManagementSoftware DeploymentApplication PackagingWindows Update ManagementVirtual Desktop ManagementEndpoint TelemetrySystem HardeningUser Environment ManagementMobile Device Management

Soft Skills

Project LeadershipStakeholder ManagementTeam MentorshipCustomer InteractionOrganizational Skills

Tools & Technologies

SCCM/MECMIvanti Environment ManagerVMware HorizonAzure Virtual DesktopMicrosoft 365 AppsGroup PolicyMicrosoft Entra IDConditional AccessApplication Protection PoliciesZero Trust Controls

Certifications & Qualifications

Microsoft Endpoint AdministrationMicrosoft Identity and AccessMicrosoft SecurityMicrosoft 365 CertificationAzure CertificationITIL Certification

Industry Keywords

End-User ComputingModern WorkplaceEnterprise EnvironmentProfessional ServicesRegulated Environment

Tech Stack

Tools & technologies

AndroidAzureCitrixCloudiOSMacOSVMware

About the role

Key responsibilities & impact

Oversee and lead the team responsible for designing, supporting, securing, and modernizing the firm's End-User Computing environment
Oversee configuration, provisioning, operation, and lifecycle management of desktops, laptops, mobile devices, and virtual desktop environments
Manage Microsoft Intune, Windows Autopilot, SCCM/MECM, Group Policy, Ivanti Environment Manager, and related management and reporting tools
Lead endpoint hardware standards, refresh planning, device replacement, secure retirement, inventory governance, and lifecycle forecasting
Develop monitoring, telemetry, reporting, service-level indicators, and KPIs for endpoint health, compliance, inventory, reliability, and user experience
Own and execute the endpoint technology roadmap and lead the transition toward cloud-native modern management
Establish management architecture, governance, RBAC, enrollment, configuration, compliance, update, application delivery, and reporting standards for Windows, macOS, iOS, and Android
Drive cloud-based provisioning, zero-touch deployment, and direct-ship deployment models while maintaining coexistence and rollback strategies
Build team proficiency through training, knowledge transfer, documentation, and practical ownership
Oversee application packaging, compatibility testing, integration, software deployment, version control, and lifecycle management
Lead operating system, Microsoft application, and third-party update and patch cycles
Partner with Security and Identity Services on endpoint hardening, vulnerability remediation, encryption, Microsoft Defender, device compliance, Conditional Access, Application Protection Policies, device trust, and Zero Trust controls
Track and remediate endpoint non-compliance, configuration drift, application control exceptions, and security findings
Manage virtual desktop services, including VMware Horizon and Azure Virtual Desktop or successor platforms
Oversee user profiles, personalization, application control, and user environment technologies
Evaluate and implement emerging endpoint, virtualization, mobility, Cloud PC, and modern workplace capabilities
Provide guidance, mentorship, technical leadership, and performance management to five Endpoint Engineers
Conduct one-on-ones, goal setting, skills development planning, hiring, performance reviews, succession planning, cross-training, and career coaching
Set priorities across operational support, projects, security remediation, modernization, and technical debt reduction
Collaborate with Security, Networking, Infrastructure, Messaging, Identity Services, Digital Collaboration, Service Desk, Application Services, Information Governance, and project teams
Act as senior escalation point for endpoint incidents, systemic issues, security events, and technical decisions
Establish standard operating procedures, architecture records, configuration baselines, deployment workflows, support documentation, inventories, service ownership, and escalation paths
Drive automation-first engineering using PowerShell, APIs, orchestration, and workflow tools
Report service health, risk, capacity, roadmap progress, project status, and modernization outcomes to IT leadership and stakeholders
Participate in IT budgeting and multi-year planning
Manage endpoint-related vendor relationships
Lead or sponsor endpoint projects, business cases, resources, dependencies, risks, and stakeholder communications
Track team capacity and resource utilization and recommend investments

Requirements

What you’ll need

Bachelor's Degree
8+ years enterprise endpoint engineering, end-user computing, modern workplace, device management, or closely related experience in a medium-to-large enterprise environment
5+ years technical leadership experience with responsibility for endpoint engineering services, production platforms, projects, roadmaps, and operational outcomes
3+ years direct people-management experience, including hiring, coaching, performance management, skills development, succession planning, and leading teams that support a 24/7 customer base
Demonstrated experience leading or materially contributing to an enterprise transition from traditional endpoint management toward cloud-native modern management
Advanced production experience with Microsoft Intune
Strong experience designing, implementing, or operating Windows Autopilot provisioning
Strong experience supporting hybrid and cloud-managed endpoint environments using Microsoft Intune together with SCCM/MECM
Deep knowledge of Windows endpoint engineering, Windows 11, Microsoft 365 Apps, software packaging, application compatibility, software deployment, Windows Update, third-party patching, endpoint telemetry, encryption, and system hardening
Experience with Microsoft Entra ID device identities and Conditional Access, device compliance, device trust, MFA, Application Protection Policies, and Zero Trust-aligned controls
Experience managing mobile devices and applications across iOS and Android, including enrollment, configuration, compliance, MDM, and MAM or application protection capabilities
Experience managing virtual desktop environments and image lifecycles, such as VMware Horizon, Azure Virtual Desktop, Citrix, Windows 365, or comparable enterprise platforms
Experience with user profile management, user environment management, application control, personalization, Group Policy, and migration of legacy controls toward modern cloud-based alternatives
Proficiency with PowerShell and experience using APIs, automation, orchestration, or workflow tools
Experience developing endpoint technology roadmaps, architecture standards, operating procedures, service metrics, budgets, vendor strategies, business cases, and project plans
Strong organizational and project leadership skills
Strong written, verbal, customer interaction, and stakeholder management skills
Experience managing macOS through Microsoft Intune or another enterprise Apple management platform, including enrollment, configuration, compliance, patching, application delivery, and Apple Business Manager integration
Microsoft certifications in Endpoint Administration, Identity and Access, Security, Microsoft 365, Azure, or comparable modern workplace disciplines; ITIL or equivalent service-management training is preferred
Experience in a law firm, professional services organization, regulated environment, or highly client-service-oriented enterprise

Benefits

Comp & perks

Choice of health and vision insurance plans
2 paid volunteer days for qualifying community service work
Dental plan
Fertility and adoption benefit
Paid sabbatical after 13 years of service
Tuition reimbursement
Commuter benefits
Retirement contribution
Bonus eligibility for full-time employees
Health insurance with optional HSA
Long term disability
Dental insurance
Vision care
Telemedicine and virtual short term solution based counseling services
Life insurance
Healthcare and Dependent Care Flexible Spending Accounts
Subsidized backup care and caregiving resources
401(k)
Vacation
Sick time
11 paid holidays each year
Employee assistance program
Initial vacation benefit of 15 days per year
11 days of sick leave per year, accrued bi-weekly
Voluntary accident insurance
Voluntary life insurance
Voluntary disability insurance
Voluntary long term care insurance
Pet insurance
Commuter and Transit programs