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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product vision and roadmap development, particularly in high-volume and Tax-specific product areas. Proficient in leading cross-functional teams through discovery, validation, and delivery processes while leveraging AI and workflow integration to enhance user experience and operational efficiency.
Highest-signal resume keywords
Product Discovery and DeliveryAgile MethodologiesWorkflow IntegrationCustomer EngagementAI and Intelligent Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentCapacity PlanningUser Experience DesignData AnalysisAPI IntegrationTax Compliance OperationsResource ManagementWorkflow PlatformsEnterprise IntegrationsOperational Process Design
Soft Skills
Influencing Without AuthorityBuilding Trust with CustomersProblem-SolvingCommunication of Complex ConceptsCollaboration with Cross-Functional Teams
Tools & Technologies
AI ToolsThird-Party Technology ProvidersERP ProductsSystems of RecordCustomer Success Platforms
Industry Keywords
B2B SoftwareProfessional ServicesTax WorkflowHigh-Volume OperationsEmerging Proposition Development
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Define and evolve the product vision and roadmap for Dayshape’s Tax and high-volume product area
- Develop understanding of how high-volume work is planned, allocated, progressed and delivered
- Identify opportunities across workflow integration, capacity planning, demand management and user experience
- Shape solutions for Tax-specific challenges and reusable value across high-volume service lines
- Balance customer value, market opportunity, business priorities, technical constraints and platform strategy
- Lead discovery with practitioners, engagement managers, resource managers, operational leaders and technology stakeholders
- Run workshops, interviews, research sessions, prototype reviews and usability testing
- Understand variations in operating models across firms and design for flexibility
- Build understanding of enterprise technology landscapes and intersections between workflow, workforce and financial data
- Partner with customer-facing teams to identify recurring needs, pilot opportunities and market signals
- Partner with Engineering and Design to turn customer problems into product initiatives
- Define and prioritise roadmap items with an outcome-focused approach
- Guide initiatives from discovery through validation, delivery, launch and iteration
- Shape experiences across portfolio oversight, work status and flow, scheduling and capacity
- Collaborate on third-party workflow system integrations
- Enable launches and pilots across Customer Success, Sales, Marketing, Support and Professional Services
- Define success measures and evaluate customer and business outcomes
- Use research, product telemetry, customer feedback and commercial evidence to refine priorities
- Communicate roadmap direction, trade-offs, dependencies and uncertainty
- Build feedback loops with pilot customers and partners
- Identify scalable product opportunities from customer-specific needs
- Explore AI and intelligent automation for allocation, workload balancing, exception handling and decision support
- Use AI tools in discovery, analysis, communication and product work
- Help shape human and AI-supported work experiences
- Report to a Group Product Manager and collaborate with Engineering, Design, Customer Success, Professional Services, Sales and Marketing
Requirements
What you’ll need- Experience leading product discovery and delivery in a B2B or enterprise software environment
- Ownership of a product area or significant initiative from problem identification to measurable outcomes
- Ability to create direction in an emerging and ambiguous problem space
- Ability to balance user value, commercial opportunity, technical feasibility and business priorities
- Experience working in agile, cross-functional product teams
- Experience leading interviews, workshops, research and product validation
- Ability to identify patterns across organisations and translate them into coherent product direction
- Ability to challenge assumptions and validate ideas with evidence
- Ability to build trust with senior customers
- Ability to untangle operational processes spanning people, systems, data and decisions
- Ability to think in workflows, personas, operating models and outcomes
- Ability to break complex problems into testable and deliverable stages
- Ability to engage confidently with APIs, integrations, data models, system boundaries and technical trade-offs
- Experience partnering with Engineers, Technical Leads and Product Designers
- Experience working with third-party technology providers and ecosystem dependencies
- Ability to communicate complex domain and technical concepts clearly
- Ability to influence without authority and navigate competing priorities
- Experience representing products with customers, prospects, partners and industry audiences
- Background checks required for the successful candidate
- Bonus: experience in accounting or professional services firms
- Bonus: experience with Tax compliance operations, Tax workflow, resource management, workforce planning or capacity planning
- Bonus: experience with workflow platforms, ERP products, systems of record or enterprise integrations
- Bonus: experience designing products for high-volume, deadline-driven or multi-stage operational work
- Bonus: experience taking an emerging proposition from discovery through pilot and launch
- Bonus: hands-on exposure to AI-powered features in a live product
Benefits
Comp & perks- At least £1,000 per year to spend on professional and personal development
- 33 days' holiday per year including bank holidays, increasing by 1 day each year to a maximum of 40 days
- Paid four-week sabbatical in your fifth anniversary year on top of your holiday entitlement
- Enhanced family leave policies
- Private health insurance, including dental and vision benefits
- Income protection and death in service cover
- Matched 5% auto-enrolment workplace pension scheme
- Employee Assistance Programme and dedicated counselling service
- Volunteering time – up to 20 hours a year
- Regular All Hands meetings
- Monthly team socials with in-person and virtual options
- Flexible working hours
- Hybrid working with no mandated office time
- Possibility of remote work from within the UK
- Genuinely nice, smart people to work with