Senior Software Implementation Consultant

Dayshape

. Lead workshops with business stakeholders and technical teams to understand current and future processes and existing systems .

Posted 10/3/2026full-timeRemote • United StatesSenior💰 $85,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative SaaS implementations, with a strong focus on configuring complex software solutions and delivering tailored customer training. Proficient in analyzing business processes and translating requirements into effective technical solutions.

Highest-signal resume keywords

SaaS Implementation ExperienceDayshape User ExperienceComplex Software ConfigurationAnalytical SkillsCustomer-Facing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ADFJSONSQLJavaScriptWorkflow DesignData SpecificationCost-Benefit AnalysisUAT ManagementIntegration DesignImplementation Solutioning

Soft Skills

Communication SkillsMentoringStakeholder GuidanceAutonomous WorkProblem-Solving

Tools & Technologies

CRM SolutionsERP SolutionsDayshape ProductProject Management ToolsIssue Trackers

Industry Keywords

Professional ServicesAccountancyMedia AgenciesIT ConsultanciesResource Management

Tech Stack

Tools & technologies

ERPJavaScriptSQL

About the role

Key responsibilities & impact

Lead workshops with business stakeholders and technical teams to understand current and future processes and existing systems
Identify technical gaps, document requirements, design solutions, and ensure successful project delivery
Translate business needs into configuration and data specifications
Assess current-state and future-state business processes, establish technical solutions, and conduct cost-benefit analyses
Deliver comprehensive Dayshape product demos to new and prospective customers
Design and configure complex workflows for customer operational requirements
Run large onsite UAT sessions and manage issue trackers and tickets
Work with Product to translate enhancement requests
Prepare and deliver train-the-trainer customer training
Work with large, complex data sets
Support the wider team with technical guidance
Identify improvements for customers and Dayshape's rollout methodology
Mentor less experienced team members
Support Statements of Work by contributing to implementation solutioning
Focus on 1–2 enterprise customer accounts at a time
Travel to customer sites as required, anticipating a few days per quarter

Requirements

What you’ll need

Extensive experience in a similar role involving consultative SaaS implementations
Must have previous experience as a Dayshape user
Strong analytical and communication skills
Significant experience working with or within large global enterprises, including accountancy, professional services firms, media agencies, or IT consultancies
Hands-on experience configuring complex software solutions and designing integrations with CRM and ERP solutions
Experience with ADF, JSON, SQL, and JavaScript will be useful
Strong customer-facing skills and experience guiding stakeholders through complex business change
Demonstrable experience delivering solutions to customer requirements
Experience mentoring less experienced team members
Confidence deputizing for a Project Manager when needed
Comfortable working autonomously in a distributed team while travelling to customer sites as needed
Ability and attitude to contribute from day one
Experience implementing Workday or other PSA solutions is a bonus
Experience working in resource management and/or the accounting industry is a bonus
Experience leading current-state and future-state implementation workshops is a bonus
Implementation pre-sales or solution consultant experience is a bonus
Ability to pass background checks

Benefits

Comp & perks

31 days' vacation per year, including public holidays, increasing by 1 day each year to a maximum of 38 days
Paid four-week sabbatical in the fifth anniversary year
Comprehensive medical, dental and vision benefits
Disability and life insurance
401k with matching
At least $1,400 per year for professional and personal development
Regular All Hands meetings
Monthly team events, sometimes in-person and sometimes virtual
Up to 20 hours per year for volunteering
Flexible working hours around customer time zones