Head of Trade & Patient Services

DBV Technologies

. Design and implement DBV’s U.S.

Posted 10/8/2026full-timeWarren • New Jersey • United StatesLead💰 $250,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in U.S. Market Access strategies, including trade channel operations, specialty pharmacy network development, and patient support program management. Proven leadership in building and managing cross-functional teams within the biotech and pharmaceutical sectors.

Highest-signal resume keywords

Market Access ExperienceTrade Channel OperationsPatient Support Program ManagementTeam LeadershipContract Negotiations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract NegotiationsTrade Channel StrategyPatient Support Program DevelopmentInventory ManagementDemand ForecastingSpecialty Pharmacy Network DevelopmentGross-To-Net AssumptionsReimbursement MethodologiesAnalytics CapabilitiesHub Services Management

Soft Skills

Clear ArticulationPresentation SkillsCollaboration

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree Preferred

Industry Keywords

BiotechPharmaceuticalPayer CoverageSpecialty ReimbursementPediatric AllergyBiologicsLaunch-Stage ExperiencePatient AdvocacyCompliance FrameworksField Reimbursement Specialists

About the role

Key responsibilities & impact

Design and implement DBV’s U.S. trade channel strategy, including specialty pharmacy network architecture, specialty distributor relationships, and limited distribution model framework
Lead contracting negotiations with specialty pharmacies and hub service providers
Develop and manage gross-to-net assumptions, chargeback processes, returns policy, and inventory management practices with Finance, Legal, and Market Access
Establish trade analytics capabilities covering sell-in/sell-through reporting, inventory tracking, and demand forecasting
Partner with Supply Chain to maintain third-party logistics relationships and oversee biologics patch-product handling requirements
Build and oversee the end-to-end VIASKIN Peanut patient support program, including co-pay assistance, free drug, patient assistance programs, benefits investigation, prior authorization support, and appeals navigation
Select, contract, and manage a hub services vendor; establish KPIs, SLAs, and escalation protocols
Develop patient onboarding, adherence, and re-engagement programs for caregivers managing pediatric food allergy
Partner with Market Access to align payer coverage policies with patient services program design
Collaborate with Medical Affairs and Regulatory on compliant patient-services materials and communications
Build, lead, and develop a Field Reimbursement Manager team
Define team structure, territories, and coverage models
Serve as trade and patient services lead on the U.S. launch readiness team, owning timelines, milestones, and readiness reviews
Recruit trade operations, patient services, field reimbursement, and analytics talent as the organization scales
Partner with Sales, Market Access, Medical Affairs, Regulatory, Legal, and Finance for integrated commercial execution
Represent DBV with trade partners, patient advocacy organizations, and industry groups
Establish governance and compliance frameworks for trade and patient-support operations

Requirements

What you’ll need

Bachelor’s Degree required; Advanced Degree preferred
Minimum of 15+ years of biotech/pharma Market Access experience with prior leadership roles in Trade & Patient Services
Direct line team leadership experience
Experience with trade and channel operations, including customer relations, contract negotiations, and distribution channel policy development
Strong understanding of the U.S. access environment, including distributors, pharmacies, reimbursement/co-pay support services, payer coverage, pricing, patient support programs, and field reimbursement specialists
Working knowledge of the pharmaceutical industry and prescription drug distribution process in a large healthcare organization or prescription drug vendor
Experience in pediatric, allergy/immunology, or biologics/patch product categories
Prior leadership experience at a late-stage or launch-stage biotech or specialty pharmaceutical company
Familiarity with first-in-class or novel delivery mechanism market entry
Direct experience building or launching specialty pharmacy networks and limited distribution models
Hands-on hub design, vendor management, and patient support program experience
Strong understanding of U.S. specialty reimbursement, GTN accounting, and payer landscape
Understanding of reimbursement methodologies used by commercial and government payers under pharmacy benefits
Track record of launching a specialty or rare disease product in the U.S.
Experience managing and developing cross-functional or direct-report teams
Background building hub services capabilities from the ground up
Comfort operating in an ambiguous, fast-paced, pre-commercial environment
Ability to articulate clearly and conduct verbal presentations with large and small audiences
Ability to travel via automobile and/or airplane
Ability to view video display terminal images less than 18 inches away for up to four hours at a time
Ability to operate a computer keyboard and telephone
Ability to sit for up to four hours at a time
Ability to lift, tug, or pull up to 15 pounds