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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, particularly within IT projects and Project Management Offices (PMO), with a strong focus on demand management, performance monitoring, and stakeholder collaboration. Proficient in utilizing tools like ServiceNow, Azure, and Jira while adhering to Agile methodologies.
Highest-signal resume keywords
Project ManagementPMO ExperienceServiceNowAgile MethodologiesPMI-PMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Demand ManagementPerformance MonitoringDocumentation ManagementRisk IdentificationAnalyses and Assessments
Soft Skills
Active ListeningCommunicationCollaborationProactive ExecutionValue-Driven Approach
Tools & Technologies
ServiceNowAzureJira
Certifications & Qualifications
PMI-PMPPMI-ACP
Industry Keywords
Healthcare SectorOperational TransformationComplex EnvironmentsStakeholder Management
Tech Stack
Tools & technologiesAzurePMPServiceNow
About the role
Key responsibilities & impact- Support end-to-end demand management
- Support the maintenance and monitoring of the project portfolio, ensuring visibility into performance, status, and strategic benefits
- Provide administrative support for projects by organizing documents, preparing meetings, and recording minutes and action plans
- Prepare executive reports and performance indicators, consolidating project status information and benefits realization
- Manage project-generated documentation, keeping information organized and available for future reference
- Follow up on action items from meeting minutes, ensuring that actions are communicated and completed
- Assist with monitoring deliverables, contributing to meeting deadlines
- Prepare analyses and assessments of the demand and project portfolio
- Support risk identification and the implementation of mitigation measures
- Gather business rules and define indicators in collaboration with business areas
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Information Technology, or a related field
- Proven experience in project management
- Experience working in a Project Management Office (PMO)
- Experience with IT projects
- Proven experience as a Project Manager/PMO professional in implementation and operational transformation projects
- Experience working in complex environments with multiple stakeholders
- Strong active listening skills and ability to understand operational contexts
- Ability to translate operational needs and pain points into structured action plans
- Proactive, execution-oriented, and value-driven profile
- Excellent communication skills and ability to collaborate with leaders and cross-functional teams
- Experience in the healthcare sector or critical operations is a plus
- Previous experience with ServiceNow, Azure, and Jira
- PMI-PMP and/or PMI-ACP certification
- Knowledge of Agile methodologies
Benefits
Comp & perks- Opportunities for learning, knowledge sharing, collaboration, and professional development
- Workplace recognized by Great Place to Work (GPTW)
- 4.8/5 rating on Glassdoor
- Opportunity to learn, grow, and make a difference