Market Manager

Dealer Tire

. Implement and hold Tire Service Advisors accountable for adherence to tire store operational standards and use of the Service Lane Inspection Tool .

Posted 10/30/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities to develop and manage Tire Service Advisors while ensuring adherence to operational standards. Proficient in analyzing performance metrics and collaborating with dealerships to enhance customer satisfaction and sales effectiveness.

Highest-signal resume keywords

Retail Store ManagementTeam LeadershipPerformance EvaluationMicrosoft Office ProficiencyAutomotive Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tire Program OversightMaintenance & Light RepairSales Data AnalysisPricing Strategy DevelopmentService Lane Inspection Tool

Soft Skills

Excellent CommunicationFacilitation SkillsAttention to DetailProblem SolvingCollaboration

Tools & Technologies

Salesforce

Industry Keywords

AutomotiveTiresCustomer SatisfactionRetail ManagementDealer Tire Products

About the role

Key responsibilities & impact

Implement and hold Tire Service Advisors accountable for adherence to tire store operational standards and use of the Service Lane Inspection Tool
Coach associates in dealerships through announced and unannounced visits, direct observation, feedback, and shoulder-to-shoulder demonstrations
Train dealership personnel on Dealer Tire products and tools
Establish and maintain an engaged, accountable TSA team through leadership, coaching, and development
Facilitate problem solving and collaboration
Complete TSA performance evaluations and recommend promotions, counseling, or termination
Determine staffing needs, interview candidates, and hire associates
Partner with dealerships to deliver service drive solutions supporting customer safety, satisfaction, retention, sales, and unit objectives
Oversee tire programs, maintenance care items, Maintenance & Light Repair, product screens, pricing, inventory, inspection processes, and sales effectiveness
Partner with dealerships on reporting, including competitive pricing, repair order, Customer Pay, Internal Sales, and Alignment Sales data
Collaborate with Sales Operations to use data from multiple systems for dealership customer marketing
Develop retail product screens and pricing strategies with Service and Parts Managers
Conduct scorecard review meetings and provide recommendations to improve tire and MLR program execution
Provide dealership management and OEM representatives with scorecard summaries, facts, and action items using Salesforce
Analyze advisor and parts counter associate pay plans to influence behavior and share best practices
Complete monthly management and expense reports
Foster collaboration among TSAs within the market
Share and implement successful practices based on metrics and report outcomes
Communicate operational priorities, objectives, and goals to RTSMs and TSAs
Launch and relaunch Tire Stores
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree preferably in Business, Sales, Marketing or equivalent work experience in related field
4 years of experience in tires, automotive, or related industry
Retail store management or experience in leading teams required; multi-store supervision experience preferred
Excellent communication and facilitation skills
High level of attention to detail
Ability to work in a fast-paced environment
Proficient in all Microsoft Office products
Must be able to fulfill the job requirements of the Tire Service Advisor as required
Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Standing for long periods of time
Frequent bending, crouching, and twisting
Lifting at least 75 pounds
Travel as necessary (approximately 85%)
Must pass a pre-employment drug screening before beginning work
Subject to random drug testing for all Tire Store associates

Benefits

Comp & perks

Targeted Annual Commission: $16,920
Paid time off
Medical insurance
Dental insurance
Vision insurance
401k match (50% on the dollar up to 7% of employee contribution)
Potential commission, bonus or profit sharing
Potential sign-on bonus, subject to state and local laws, terms and conditions, including employment status and length-of-service requirements