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Collections and Billing Specialist
DealHub.io. Review customer agreements and order forms to ensure accurate booking, billing setup, and invoice generation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, accounts receivable management, and customer invoicing, with strong analytical and problem-solving skills. Proficient in maintaining accurate billing records and resolving discrepancies while ensuring effective communication with enterprise clients.
Highest-signal resume keywords
Billing ManagementAccounts ReceivableCustomer InvoicingExcel ProficiencyDispute Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ManagementAccounts ReceivableCustomer InvoicingPayment Follow-UpAccount ReconciliationCollections ProcessBilling AdjustmentsCredit MemosCancellationsDocumentation
Soft Skills
Excellent Communication SkillsOrganizational SkillsProblem-Solving SkillsAttention to DetailCollaboration
Tools & Technologies
SalesforceERP SystemsPriority
Industry Keywords
BillingPayment MattersCustomer AgreementsInvoice GenerationOverdue Receivables
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Review customer agreements and order forms to ensure accurate booking, billing setup, and invoice generation
- Serve as the day-to-day point of contact for enterprise clients on billing and payment matters
- Prepare, issue, and deliver customer invoices while maintaining accurate billing records across company systems
- Manage the end-to-end collections process, including monitoring customer balances, following up on overdue receivables and payments, and resolving collection issues
- Investigate and resolve billing, payment, and account discrepancies in partnership with customers
- Process billing adjustments, credit memos, cancellations, and customer account documentation as needed
Requirements
What you’ll need- At least one year of hands-on experience in billing, accounts receivable, or collections
- Understanding of customer invoicing, payment follow-up, account reconciliation, and dispute resolution
- Excellent English communication skills, both written and verbal
- Strong Excel, analytical, organizational, and problem-solving skills, with high attention to detail
- Ability to work independently and collaborate across teams
- Ability to prioritize effectively and meet tight deadlines
- Advantage: Experience with Salesforce and ERP systems such as Priority
Benefits
Comp & perks- No benefits or compensation extras specified