Senior Account Manager – Customer Growth

DealHub.io

. Own the strategic relationship with a portfolio of DealHub’s enterprise customers.

Posted 10/7/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Strategic Account Management and Enterprise Account Management, with a strong focus on building long-term relationships and driving growth within B2B SaaS environments. Proficient in developing strategic account plans and executing customer success initiatives to ensure alignment and positive business outcomes.

Highest-signal resume keywords

Strategic Account ManagementEnterprise Account ManagementCustomer SuccessBusiness AcumenCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account Growth StrategiesStrategic Account PlansNegotiation SkillsRelationship ManagementExecutive Communication

Soft Skills

Executive PresenceInfluencing SkillsAttention to DetailSelf-MotivatedProactive

Tools & Technologies

CPQ PlatformsCRM SystemsBilling SoftwareSales Enablement Tools

Industry Keywords

B2B SaaSCustomer AdvocacyStakeholder ManagementRisk AssessmentAccount Health Tracking

About the role

Key responsibilities & impact

Own the strategic relationship with a portfolio of DealHub’s enterprise customers.
Build and maintain trusted relationships with C-level and senior executives and other business leaders.
Establish executive sponsorship for DealHub within strategic customers.
Understand each customer’s business strategy, organizational priorities, challenges, and growth initiatives.
Position DealHub as a strategic business partner and trusted advisor.
Build multi-threaded relationships across customer organizations.
Partner with Sales and Customer Success to execute account growth and expansion strategies.
Identify commercial opportunities within strategic accounts.
Lead executive-level business reviews and strategic customer meetings.
Act as a senior escalation point and coordinate resolution of critical issues.
Ensure strategic accounts have strong success plans, executive alignment, and clear business outcomes.
Develop and maintain strategic account plans, stakeholder maps, risk assessments, opportunities, and growth plans.
Drive customer advocacy through executive references, case studies, customer events, and advisory programs.
Represent DealHub in executive customer meetings, industry events, and strategic customer forums.
Track and communicate account health, executive engagement, retention risks, and expansion opportunities to DealHub leadership.

Requirements

What you’ll need

7+ years of experience in Strategic Account Management, Enterprise Account Management, Account Executive, Customer Success, or a similar role within a B2B SaaS company.
Proven experience managing strategic enterprise accounts and building long-term customer relationships.
Strong executive presence with the ability to communicate effectively and build credibility with senior decision-makers.
Strong business acumen and the ability to understand customer strategy, organizational priorities, and business challenges.
Proven experience identifying and driving expansion and growth opportunities within existing enterprise accounts.
Experience developing and executing strategic account plans.
Strong negotiation, influencing, and relationship-management skills.
Ability to operate strategically while maintaining strong attention to customer and business details.
Excellent verbal and written communication and presentation skills.
Strong cross-functional collaboration skills, with the ability to work effectively with Sales, Customer Success, Product, Support, and executive leadership.
Ability to manage multiple strategic accounts and priorities in a fast-paced, dynamic environment.
Self-motivated, proactive, and highly accountable.
Familiarity with CPQ, CRM, Billing, or Sales Enablement platforms is a strong advantage.