Unit Coordinator

Dearborn Group

. Coordinate the day-to-day workflow and work assignments for the department.

Posted 11/12/2026full-timeUnited StatesJuniorMid-Level💰 $19 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational, analytical, and communication skills to effectively manage workflow, prioritize tasks, and coordinate between departments while ensuring compliance with corporate policies.

Highest-signal resume keywords

Workflow CoordinationOperational TrackingAnalytical SkillsCommunication SkillsProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business OperationsCustomer ServiceSales ExperienceOrganizational SkillsPlanning SkillsManaging Multiple FunctionsPC ProficiencyMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

Clear CommunicationResearch Skills

Tools & Technologies

SharePoint

Industry Keywords

HIPAA ComplianceDiversity PrinciplesCorporate IntegrityEthics and Compliance

About the role

Key responsibilities & impact

Coordinate the day-to-day workflow and work assignments for the department.
Assess staff capacity and workload; assign and reprioritize work.
Monitor progress and coordinate coverage.
Serve as a central point of communication between department management, staff, and other business areas.
Maintain operational tracking tools and systems for assignments, status, deadlines, and outstanding work.
Assign administrative, operational, and business-processing tasks based on priorities, workload, availability, and skills.
Review staff availability, absences, assignments, peak periods, and workload to identify capacity needs.
Evaluate incoming requests and competing priorities.
Follow up on outstanding work and adjust assignments as needed.
Establish tracking entries related to claims and administration.
Coordinate work assignments, priority changes, operational updates, and requests between management and staff within New Business, Implementation Management, and Benefit Coding.
Identify workload concerns, delays, process issues, and competing priorities; escalate matters requiring management attention.
Assist management with workload reporting, productivity information, tracking, and operational activities.
Identify workflow and process improvements.
Upload information to operational teams' SharePoint sites.
Comply with HIPAA, Diversity Principles, Corporate Integrity, Ethics and Compliance Program policies, and other corporate and departmental policies.

Requirements

What you’ll need

High school diploma or GED.
2 years of experience in either business operations setting, customer services, or sales environment.
Clear and concise verbal and written communication skills.
Organizational and research skills.
Experience organizing, planning, and managing multiple functions simultaneously.
Analytical skills.
PC proficiency to include Word, Excel, and PowerPoint.
All candidates must live within a reasonable commute distance to either the Lombard, IL or Richardson, TX office.
Willingness to work in the office three days per week and remotely two days per week.

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Annual incentive bonus plan
Professional development plans
Drug-free and smoke-free workplace