Associate Director, Sales Operations

Deciphera Pharmaceuticals

. Lead and execute field operations strategy supporting commercial and medical field teams across therapeutic areas .

Posted 9/25/2026full-timeRemote • Massachusetts • United StatesSenior💰 $170,000 - $234,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and execute field operations strategy supporting commercial and medical field teams across therapeutic areas
Establish scalable processes, tools, and policies for compliant and efficient field operations
Guide field operations processes, governance, and performance standards
Partner with senior commercial leadership to anticipate operational needs and deploy proactive solutions
Oversee CRM platform administration, roster systems, and reporting portals; guide enhancements with IT partners
Facilitate committees and processes for compliant incentive plan design, documentation, and administration
Design and administer incentive compensation plans for commercial field teams
Develop tracking, attainment reconciliation, payout calculation, and standardized incentive compensation reporting processes
Lead quarterly incentive compensation committee discussions and obtain stakeholder approvals
Lead territory, roster, and alignment management for optimized coverage and compliant assignments
Coordinate onboarding operational components for new field hires with Training, HR, and Compliance
Govern field communications, playbooks, and process updates
Support deployment planning for product launches and field-force expansions or restructures
Oversee standardized reporting suites, dashboards, and business insights
Monitor KPIs, identify performance trends, and recommend operational improvements
Partner with Analytics and Data Operations to ensure data accuracy, integrity, and compliant use
Ensure field processes align with FDA, OIG, and corporate compliance expectations
Maintain audit-ready documentation and field interaction controls with Compliance
Lead continuous improvement projects for field operations systems and processes
Partner with Commercial, Medical Affairs, IT, Legal, HR, and Finance on field readiness
Represent Field Operations in strategic planning, governance, and launch preparation initiatives
Perform other duties and responsibilities as assigned

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred
10+ years of experience in Field Operations, Commercial Operations, Sales Operations, or related functions within biotech or pharmaceuticals
Proven experience developing strategic and equitable incentive compensation plans
Demonstrated leadership experience overseeing complex operational programs supporting field-based teams
Strong understanding of FDA, OIG, and industry compliance standards for field activities
Experience managing CRM systems such as Veeva, field analytics platforms, and roster/alignment technologies
Proven ability to collaborate across functions and influence at senior levels
Experience supporting product launches in small–midsize biotech organizations preferred
Prior management experience leading high-performing operations teams preferred
Advanced analytical capabilities and familiarity with field insights or forecasting tools
Ability to design and scale SOPs, governance models, and operational infrastructure
Strong project management skills and comfort operating in fast-paced, evolving environments

Benefits

Comp & perks

Competitive compensation, including equity-based compensation
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with company match
Life insurance
Flexible spending account for health care and/or dependent care
Annual performance bonus
Long-term incentive plan
Generous parental leave
Family planning benefits
Opportunities for personal and professional growth