Associate Director, Sales Operations

Deciphera Pharmaceuticals

. Lead and execute the field operations strategy supporting commercial and medical field teams across therapeutic areas .

Posted 9/23/2026full-timeRemote • Massachusetts • United StatesSenior💰 $170,000 - $234,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading field operations strategies, developing compliant incentive compensation plans, and ensuring alignment with FDA and OIG standards. Proven ability to manage cross-functional collaborations and optimize operational processes for field teams.

Highest-signal resume keywords

Field Operations ManagementIncentive Compensation Plan DevelopmentFDA ComplianceCRM System ManagementProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field OperationsIncentive CompensationStrategic PlanningData AnalysisSOP DevelopmentPerformance StandardsOperational InfrastructureKPI MonitoringForecasting ToolsGovernance Models

Soft Skills

LeadershipCollaborationInfluencingCommunicationProblem-Solving

Tools & Technologies

CRM SystemsVeevaField Analytics PlatformsReporting PortalsDashboard Tools

Industry Keywords

BiotechPharmaceuticalsCompliance StandardsField-Based TeamsOperational Programs

About the role

Key responsibilities & impact

Lead and execute the field operations strategy supporting commercial and medical field teams across therapeutic areas
Establish scalable processes, tools, and policies for compliant and efficient field operations
Oversee field operations processes, governance, performance standards, CRM platforms, roster systems, and reporting portals
Partner with senior commercial leadership to anticipate operational needs and deploy proactive solutions
Facilitate committees and processes for compliant incentive plan design, documentation, and administration
Develop incentive compensation plans, tracking, attainment reconciliation, payout calculations, and standardized reporting
Lead quarterly incentive compensation committee discussions and obtain stakeholder approvals
Manage territory, roster, and alignment processes, including optimized coverage models and compliant assignments
Coordinate onboarding operational components for new field hires with Training, HR, and Compliance
Govern field communications, playbooks, and process updates
Support deployment planning for product launches and field-force expansions or restructures
Oversee standardized reporting suites, dashboards, and business insights for field teams and leadership
Monitor KPIs, identify trends, and recommend operational improvements
Partner with Analytics and Data Operations to ensure data accuracy, integrity, and compliant use
Ensure processes align with FDA, OIG, and corporate compliance expectations
Maintain audit-ready documentation and field interaction controls
Lead continuous improvement projects for field operations systems and processes
Partner with Commercial, Medical Affairs, IT, Legal, HR, and Finance on field readiness
Represent Field Operations in strategic planning, governance, and launch preparation initiatives
Perform other duties and responsibilities as assigned

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred
10+ years of experience in Field Operations, Commercial Operations, Sales Operations, or related functions within biotech or pharmaceuticals
Proven experience in the development of strategic and equitable incentive compensation plans
Demonstrated leadership experience overseeing complex operational programs supporting field-based teams
Strong understanding of FDA, OIG, and industry compliance standards for field activities
Experience managing CRM systems (e.g., Veeva), field analytics platforms, and roster/alignment technologies
Proven ability to collaborate across functions and influence at senior levels
Experience supporting product launches in small–midsize biotech organizations preferred
Prior management experience leading high-performing operations teams preferred
Advanced analytical capabilities and familiarity with field insights or forecasting tools preferred
Ability to design and scale SOPs, governance models, and operational infrastructure
Strong project management skills and comfort operating in fast-paced, evolving environments

Benefits

Comp & perks

Competitive salary and annual bonus
Comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with company match
Generous parental leave and family planning benefits
Outstanding culture
Opportunities for personal and professional growth
Long-term incentive plan
Other incentive compensation plans (if applicable)