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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and improving technical onboarding and enablement programs, with a strong focus on AI-powered tools and workflows. Proven ability to extract and convert subject-matter expertise into scalable resources for technical teams.
Highest-signal resume keywords
Technical Enablement Program DevelopmentAPI and SDK FluencyAI-Powered Tool DevelopmentTechnical Certification CreationCustomer-Facing Technical Role Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding Program DevelopmentTechnical Standards EstablishmentTechnical Frameworks and PlaybooksTroubleshooting L1 IssuesArchitecture DiscussionsSpeech RecognitionTTSVoice AgentsPythonTypeScript
Soft Skills
Strong Writing SkillsNarrative Skills
Tools & Technologies
Workflow ToolsAgent FrameworksAI Tools
Industry Keywords
Solutions EngineeringSolutions ArchitectureCustomer Success EngineeringTechnical Account ManagementImplementation
Tech Stack
Tools & technologiesPythonTypeScript
About the role
Key responsibilities & impact- Own onboarding and ramp for technical go-to-market roles
- Design and continuously improve structured programs that accelerate new-hire productivity
- Establish consistent technical standards across teams
- Build technical field frameworks and playbooks for discovery, proof-of-concept and evaluation standards, architecture guidance, technical handoffs, and escalation readiness
- Build and maintain technical certifications as the platform evolves
- Lead technical readiness for product launches in partnership with Product and Product Marketing
- Convert subject-matter expertise from Product, Product Marketing, and field technologists into scalable enablement
- Partner with Sales Enablement on technical discovery, evaluation strategy, competitive differentiation, and solution positioning
- Build AI-powered tools, agents, and workflows for the technical organization
Requirements
What you’ll need- 5+ years in technical, customer-facing roles such as solutions engineering, solutions architecture, customer success engineering, technical account management, implementation, or forward-deployed work
- Real experience building enablement for technical teams, not just delivering it
- Hands-on fluency with APIs, SDKs, integrations, and developer workflows
- Ability to run live demos, review customer integrations, troubleshoot L1-style issues, and conduct architecture discussions
- Experience building onboarding, certification, or technical development programs that people completed
- Demonstrated ability to extract subject-matter expertise from busy experts and turn it into shipped resources
- Must have built a tool, agent, script, or workflow that permanently eliminated recurring work
- AI-native operating model with workflows structurally dependent on AI
- Experience with speech recognition, TTS, voice agents, LLM orchestration, or developer-first API products preferred
- Experience enabling both pre-sales and post-sales technical roles preferred
- Working fluency with Python, TypeScript, workflow tools, agent frameworks, or equivalent preferred
- Strong writing and narrative skills for explaining complex technical concepts preferred
- Must be legally authorized to work in the country where the role is located
- Must disclose whether visa sponsorship is currently or prospectively required
Benefits
Comp & perks- AI-first operating environment with opportunities to actively use and experiment with advanced AI tools
- Fast-moving, adaptive work environment with continuous learning
- Equal employment opportunities
- Voluntary race, ethnicity, gender, and veteran-status self-identification without adverse treatment
