Senior Manager, Client Enablement – Eastern Time Zone

DeepJudge

. Design repeatable, role-based learning paths for DeepJudge users and firm administrators .

Posted 10/23/2026full-timeRemote • New York • United StatesSenior💰 $140,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client education and training within the legal industry, with a focus on developing scalable training programs and measuring their effectiveness on user adoption. Proficient in scripting, recording, and editing training materials while effectively presenting to senior stakeholders.

Highest-signal resume keywords

Client Education ExperienceLegal Industry KnowledgeTraining Program DevelopmentVideo Scripting And EditingPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentVideo ScriptingVideo RecordingVideo EditingDocumentation WritingTraining Effectiveness MeasurementUser Adoption MetricsFacilitation Guide CreationLearning Path DesignContent Creation

Soft Skills

CoachingConfidenceCredibilityCollaborationCommunication

Industry Keywords

Legal TechnologyClient EnablementCustomer Success ManagementOn-Site TrainingVirtual TrainingUser GuidesQuick-Reference MaterialsHelp Center ContentStakeholder EngagementLegal Experience

About the role

Key responsibilities & impact

Design repeatable, role-based learning paths for DeepJudge users and firm administrators
Define what clients learn self-serve, what Customer Success Managers deliver, and which engagements are led directly
Own core training courses such as Intro to DeepJudge and Intro to Admin, from scripting through recording and publishing
Write and maintain user guides, quick-reference materials, and help center content
Equip and coach Customer Success Managers with scripts, demo flows, and facilitation guides
Plan and lead on-site and virtual training days for large and strategic clients
Partner with Product and Product Marketing to turn new features into training and share field insights to shape the product
Measure the impact of training on user adoption

Requirements

What you’ll need

5–10 years of experience in client education, training, or enablement in the legal industry
Legal experience, ideally as a former practicing attorney or in an enablement or customer education role at a legal technology company
Experience building a training program from the ground up, including scalable resources beyond live sessions
Ability to measure training effectiveness and demonstrate its impact on adoption
Hands-on experience scripting, recording and editing video, and writing clear documentation
Confidence and credibility presenting to partners, senior lawyers, and firm leadership
Ability to build from scratch in a fast-moving company
Based in the US Eastern Time zone; New York City area preferred
Ability to travel up to 40%
Legally authorized to work in the United States

Benefits

Comp & perks

Equity
Incentives
Benefits as part of the total compensation package
Clear path to team leadership as the program and business grow
Remote work arrangement
Opportunity to work directly with leading law firms and legal teams
Close collaboration with Customer Success, Product, and legal engineers across the global team