Medical Scheduler

Defy Medical

. Communicate with clients, medical assistants, and nurses within the organization .

Posted 10/1/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and administrative skills, with a focus on effective communication and organization. Proficient in managing patient interactions and maintaining compliance with HIPAA regulations.

Highest-signal resume keywords

Customer Service ExperienceAdministrative ExperienceScheduling ExperienceHIPAA ComplianceActive Listening Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryBlood Work Order ProcessingPhysician Schedule ManagementMulti-TaskingComputer Program Utilization

Soft Skills

Inter-Personal Relationship SkillsWritten Communication SkillsVerbal Communication SkillsProblem-Solving SkillsPrioritization Skills

Certifications & Qualifications

High School DiplomaAssociate's in Healthcare

Industry Keywords

Patient CommunicationVendor CallsEmail EtiquetteLive Chat ResponseClient Privacy

About the role

Key responsibilities & impact

Communicate with clients, medical assistants, and nurses within the organization
Maintain client and employee privacy in accordance with HIPAA regulations
Handle incoming and outgoing patient and/or vendor calls
Respond to live chats
Work independently on ancillary tasks
Organize and process blood work orders and physician schedules
Manage information input into the computer database
Check voicemails and return customer calls
Maintain daily email communication with patients, vendors, and co-workers
Organize and maintain cleanliness of working areas, supplies, and equipment
Duties, responsibilities, and activities may change at any time with or without notice

Requirements

What you’ll need

Must be a Florida resident to apply
Scheduling experience preferred
Customer service experience preferred
Administrative experience preferred
High School Diploma
Associate's in healthcare preferred
Ability to execute active listening and problem-solving skills to provide exceptional customer service
Excellent inter-personal relationship skills and the ability to work with individuals of all levels
Excellent written and verbal communication skills including phone and e-mail etiquette
Ability to prioritize and multi-task
Ability to effectively learn and utilize multiple computer programs
Ability to handle a high volume of inbound and outbound calls
Monday-Friday 10am-6:30pm availability

Benefits

Comp & perks

PTO
Paid Holidays
Medical
Dental
Health insurance
Employee Discount on services