Major Events Operations Manager

Degy Entertainment

. Report directly to the Director of Major Event Operations.

Posted 9/30/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $57,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing event operations and logistics, including client relationship management, vendor coordination, and compliance with safety and legal requirements. Proficient in utilizing project management tools and communication platforms to ensure successful event execution.

Highest-signal resume keywords

Event Operations ManagementClient Relationship ManagementLogistical SupportProject Management SystemsVendor Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Live Entertainment ManagementProduction LogisticsBudget BuildingP&L StatementsTroubleshootingProblem SolvingSchedulingContract ReviewCompliance KnowledgeVendor RFPs

Soft Skills

Interpersonal CommunicationTime ManagementAttention to DetailOrganizational SkillsOutgoing Personality

Tools & Technologies

SharePointClickUpSalesforceMicrosoft 365ZoomTeamsAI ToolsCRMs

Certifications & Qualifications

Valid U.S. Driver's LicenseReal ID or U.S. PassportNCIC FBI Background Check

Industry Keywords

Higher Education InstitutionsPerforming Arts CentersEvent LifecycleVendor HospitalityEntertainment Industry

About the role

Key responsibilities & impact

Report directly to the Director of Major Event Operations.
Support major event operations and logistics for colleges, universities, performing arts centers, and other market accounts.
Manage assigned client relationships operationally and serve as the primary contact throughout the event lifecycle.
Lead client and internal operational meetings.
Exercise independent judgment to resolve issues and make time-sensitive event decisions.
Facilitate advance processes, create schedules, hire vendors, manage marketing approvals, and review contracts.
Translate bookings into executable event plans as the operational counterpart to assigned agent desks.
Coordinate production, staging, catering, staffing, fencing, power, and other vendor logistics.
Create, publish, and negotiate vendor RFPs or RFQs.
Ensure compliance with insurance, health, legal, and safety requirements.
Travel as needed for onsite logistical support, meetings, pre-site visits, and conferences.
Handle high volumes of calls, emails, and other communications.
Utilize and develop SOPs for event communication, project management, and other work efforts.
Participate in staff, departmental, client, sales, and other necessary meetings.
Use CRMs, project management systems, communication platforms, AI tools, and future company technology.
Perform general office and administrative duties and other assigned duties.

Requirements

What you’ll need

Minimum of two (2) years professional experience with live entertainment management, history of providing professional onsite logistical support, and running tour advances, production logistics, and artist & vendor hospitality.
Confident, outgoing, organized, and process-oriented with strong interpersonal communication skills.
Multi-tasker with superior time management skills and meticulous attention to detail.
Proven experience with troubleshooting and problem solving in high intensity situations.
Ability to independently manage client relationships and act as a primary point of contact for events, including leading meetings and representing the organization as a whole.
Technologically comfortable with internet, social media, zoom, teams, Office/Microsoft365.
Able to pass an NCIC FBI Background check.
Must possess a valid and current Real ID and/or U.S. Passport.
Must have a current driver's license registered in a state in the USA, and the ability to travel independently.
Must be able to perform to the necessary physical standards of supporting clients on site and be comfortable working in indoor and outdoor locations, potentially across different climates.
Must be a United States citizen and reside in the United States.
Familiarity with the entertainment industry, including music, speakers, comedians, and similar acts.
Knowledge and previous experience working with higher educational institutions (colleges, universities).
Past experience building budgets and working with P&L statements.
Technical proficiency with SharePoint, ClickUp, and Salesforce.

Benefits

Comp & perks

Opportunities for bonuses based on performance.
Salary increases based on performance.
Qualification into the company’s 401k program after required time served.
Qualification into the company’s pension program after required time served.
Paid Time Off (PTO) including vacation and company holidays.
General work expenses covered (wifi, computer, travel, supplies).
Optional cell phone plan offered through company phone plan.