Trade Hospitality & Events Coordinator

Delicato Family Wines

. Deliver best-in-class hospitality experiences and events for trade guests visiting Black Stallion Estate Winery .

Posted 9/29/2026full-timeNapa • California • United StatesMid-LevelSenior💰 $21 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering exceptional hospitality experiences and managing trade events, with a strong focus on wine knowledge and customer service. Proficient in coordinating logistics, developing guest experiences, and maintaining operational excellence in a winery environment.

Highest-signal resume keywords

Wine Industry ExperienceCustomer Service ExcellenceEvent CoordinationWine Education CertificationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Wine KnowledgeEvent PlanningHospitality ManagementInventory ManagementProposal CreationReport ProcessingWine Tasting FacilitationOperational ImprovementsCritical ThinkingProblem-Solving

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationAttention to DetailProfessional Demeanor

Tools & Technologies

Microsoft OfficeWordExcelPowerPointPublisher

Certifications & Qualifications

TIPS CertificationCalifornia Food Handler's CertificationWine Education Certification

Industry Keywords

HospitalityWine TradeCustomer-Facing RoleWine EducationFood and Beverage Operations

About the role

Key responsibilities & impact

Deliver best-in-class hospitality experiences and events for trade guests visiting Black Stallion Estate Winery
Process and calendar hospitality request forms and maintain property trade calendars
Proactively communicate with Sales teams regarding trade visit priorities, key brands and SKUs, and guest backgrounds and needs
Develop individualized guest experiences and execute trade events
Calendar, facilitate, and execute wine tastings, tours, experiences, and wine education activities
Manage overnight accommodations and reservations for suites or cottages
Partner with Brand, Sales, and Winemaking teams to create wine showcases and trade education programs
Execute sales and internal guest visit requests according to hospitality request forms
Maintain hospitality essentials inventory and replenishment in guest cottages or suites
Process visit charges and provide receipts and reporting
Support, coordinate, and host special visits, pourings, events, experiences, and internal meetings
Develop trade programs, operational improvements, new experiences, and customizations with leadership
Serve as the primary point of contact for trade guests and build relationships between guests and the winery team
Act as Event Captain, supervising event staff and ensuring accurate operations and event timelines
Create and maintain proposals, contracts, event orders, timelines, schematics, vendor contracts, and guest-request details
Plan, organize, facilitate, and execute private and company-sponsored hospitality events
Maintain event calendars and secure workforce, equipment, and other event requirements
Handle phone inquiries, emails, and correspondence for trade, corporate, and private special events

Requirements

What you’ll need

High School diploma or equivalent; Associate degree is a plus
Minimum three years of wine or hospitality-related experience in a customer-facing role
Experience working with or equivalent working knowledge of wine trade
Wine industry experience and wine knowledge strongly preferred
Wine education certification is a plus
Must be 21 years of age
Valid driver’s license, appropriate automobile insurance coverage, and clean driving record
TIPS certified or certification within 90 days of employment
California food handler’s certification required
Working knowledge of the wine industry and culture
Ability to communicate wine knowledge to all levels of experience
Meticulous attention to detail and strong organizational skills
Proactive planning, critical thinking, and problem-solving skills
Exceptional active listening, verbal, and written communication skills
Excellent customer service and patience
Friendly, professional demeanor and appearance
Strong computer skills; Microsoft Office preferred, including Word, Excel, PowerPoint, and Publisher
Knowledge of food and beverage operations at a high level of service
Ability to work in a winery environment, including indoor/outdoor conditions, extended hours, shift rotation, close quarters, and temperature variations
May need to determine wine color, taste, and smell using eyes, tongue, and nose
Occasionally able to lift and carry cases of wine

Benefits

Comp & perks

Medical, dental, and vision insurance, with Delicato covering nearly the entire employee cost and a large percentage for dependents
Life insurance
Disability benefits
Flexible spending accounts
401(k) with generous company match
Discretionary profit sharing
Paid time off (PTO)
Paid holidays
Wine and merchandise discounts
Tuition reimbursement
Gym discounts