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General Manager
Deliverect. Own and execute the UK & Ireland strategy, covering commercial growth, customer satisfaction, partnerships and market development .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong commercial leadership in B2B SaaS and enterprise technology, with a focus on developing strategic customer and partner relationships, driving account growth, and executing market strategies. Proficient in managing complex enterprise opportunities and leading cross-functional teams to achieve performance goals.
Highest-signal resume keywords
Commercial Leadership ExperienceEnterprise Opportunity DevelopmentStrategic Relationship BuildingAnalytical Skills in Pipeline and ForecastingHands-On Leadership Style
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RFP ManagementTender ProcessesAccount PlanningMarket DevelopmentCustomer Performance AnalysisTechnology IntegrationsAPIsPOS EcosystemsDigital OrderingLast-Mile Delivery
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationCollaborative TeamworkCoaching and DevelopmentCustomer Satisfaction Focus
Industry Keywords
B2B SaaSEnterprise TechnologyCommercial GrowthCustomer RetentionPartnership DevelopmentMarket StrategyCustomer EngagementCross-Functional CollaborationUK & Ireland MarketStrategic Partnerships
About the role
Key responsibilities & impact- Own and execute the UK & Ireland strategy, covering commercial growth, customer satisfaction, partnerships and market development
- Lead teams across New Business, Account Management and Partnerships, setting clear priorities and driving performance
- Lead major enterprise opportunities, RFPs and tenders across restaurant, QSR, grocery, convenience and retail
- Build strong relationships with key customers, driving retention, satisfaction and account growth
- Develop Deliverect’s partner ecosystem, including POS providers, technology partners, delivery platforms and other strategic partners
- Support proposition development, commercial negotiations and deal closure in key opportunities
- Own regional pipeline, forecasting, account planning and customer performance
- Collaborate with Product, Marketing, Solutions Engineering, Implementation, Customer Success, Finance and Legal
- Use customer, partner and market feedback to shape product and go-to-market strategy
- Provide visible leadership within the London office, including regular UK & Ireland All Hands sessions and broader team alignment
- Coach and develop the regional commercial team, creating clear ownership and accountability
- Represent Deliverect at key customer, partner and industry engagements
- Travel across the UK & Ireland, alongside occasional international travel
Requirements
What you’ll need- Fluency in English required
- Strong written and verbal communication skills
- Legal right to work in the country where the role is based
- Strong commercial leadership experience within B2B SaaS, enterprise technology or a related environment
- Experience leading teams across new business, account management and partnerships
- Proven track record of developing and closing complex enterprise opportunities, including RFP and tender processes
- Experience building and developing strategic customer and partner relationships
- Strong commercial judgement, balancing new business growth with customer retention and expansion
- Understanding of technology integrations, APIs, POS ecosystems, digital ordering, commerce and/or last-mile delivery
- Strong analytical skills across pipeline, forecasting, customer performance and market development
- Collaborative and comfortable working across multiple departments and global teams
- Hands-on leadership style, able to move between strategy, team leadership and direct commercial involvement
- Certain roles may require a background check as a condition of employment
Benefits
Comp & perks- Dedicated learning budget
- Regionally tailored compensation and benefits packages
- Diverse and inclusive workplace
- Disability accommodations and support during the recruitment process