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Deliverect

Junior Account Manager

Deliverect

. Own the full lifecycle of contract renewals .

Posted 9/15/2026full-timeLondon • United KingdomJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract renewals, customer relationship management, and driving revenue growth through upselling and cross-selling. Proficient in collaborating with cross-functional teams to enhance customer satisfaction and maximize platform value.

Highest-signal resume keywords
Contract Renewal ManagementCustomer Relationship ManagementRevenue Growth StrategiesFluency In EnglishCRM Tool Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Contract Renewal ManagementCustomer Requirements GatheringUpsellingCross-SellingProject ManagementAPIs FamiliarityTechnical Product Environments
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationInterpersonal SkillsOrganizational SkillsProactive Mindset
Tools & Technologies
CRM ToolsGoogle WorkspaceMicrosoft OfficeSpreadsheets
Industry Keywords
SaaSFood TechAccount Management

About the role

Key responsibilities & impact
  • Own the full lifecycle of contract renewals
  • Identify upsell and cross-sell opportunities
  • Drive expansion paths to achieve revenue targets and increase customer lifetime value
  • Act as the main point of contact for assigned customers
  • Gather customer requirements and pain points
  • Advocate internally by collaborating with Product, Legal, Finance, Sales, and Support teams
  • Build foundational relationships with assigned customers through regular communication and engagement
  • Understand customer business models, pain points, and success metrics
  • Support preparation and execution of quarterly business reviews alongside senior Account Managers
  • Relay customer feedback and requirements internally and communicate solutions back to customers
  • Support customer projects and feature demonstrations
  • Deliver post-sales support and help customers maximize the value of the Deliverect platform

Requirements

What you’ll need
  • Fluency in English with strong written and verbal communication skills
  • Bachelor's degree in Business, Commerce, Marketing, or a related field, or equivalent professional experience
  • Excellent interpersonal and relationship-building skills
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
  • Proactive, curious mindset with enthusiasm for learning about SaaS, food tech, and account management
  • Proficiency with CRM tools, spreadsheets, Google Workspace, and Microsoft Office
  • Ability to work independently and collaboratively
  • Legal right to work in the country where the role is based
  • Previous customer-facing experience is nice to have
  • Familiarity with APIs, integrations, or technical product environments is nice to have
  • German or another European language is nice to have
  • Experience with project management or working with product teams is nice to have

Benefits

Comp & perks
  • Dedicated learning budget
  • Regionally tailored compensation and benefits packages
  • Flexible work schedule
  • Hybrid work: 1 day from home
  • Inclusive workplace with equal opportunities
  • Background check information provided during initial screening, where applicable