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Delivery Hero

Junior Business Analyst – Fleet Operations

Delivery Hero

. Own strategic relationships with 5–8 third-party logistics providers .

Posted 9/25/2026full-timeRemote • SpainJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and operational expertise, with a focus on building strategic relationships and maximizing partner profitability through data analysis and effective negotiation. Proficient in navigating complex commercial conversations and driving initiatives based on marketplace insights.

Highest-signal resume keywords
Account ManagementCommercial Negotiation SkillsData AnalysisFluent SpanishExperience in Logistics

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
KPI AnalysisContract ManagementOperational ImprovementOnboarding ProcessesMarketplace Insights
Soft Skills
Trust BuildingProactive ApproachOwnership-Driven MindsetComfort with Ambiguity
Tools & Technologies
Google SheetsLooker
Industry Keywords
Third-Party LogisticsE-CommerceDelivery

About the role

Key responsibilities & impact
  • Own strategic relationships with 5–8 third-party logistics providers
  • Act as the main business partner for 3PL owners and conduct regular reviews
  • Analyze fleet KPIs to maximize order volumes, resolve operational bottlenecks, and improve partner profitability
  • Onboard and pitch new Glovo technology, features, and processes to partners
  • Manage contracts, ensure contract execution, lead commercial renegotiations, and guarantee service levels
  • Collaborate with Billing, Pricing, Legal, and Operations to solve complex issues
  • Partner with Strategy & Data to launch local initiatives and experiments based on marketplace insights

Requirements

What you’ll need
  • 2 years of experience in Account Management, Operations, or Consulting
  • Experience ideally in delivery, e-commerce, or logistics
  • Commercial and negotiation skills
  • Ability to build trust and handle tough commercial conversations with business owners
  • Analytical mindset and comfort working with data and tracking KPIs
  • Proactive, ownership-driven approach and bias for action
  • Comfortable navigating structural changes and ambiguity
  • Familiarity with digital tools and dashboard platforms, e.g. Google Sheets and Looker
  • Native/fluent Spanish
  • High working proficiency in English

Benefits

Comp & perks
  • Remote work options
  • Equal opportunities and inclusive work environment
  • Diversity and inclusion initiatives
  • Opportunity to note pronouns in the application