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Key Account Manager
Delivery Hero. Build and maintain strong, long-term relationships with restaurant partners .
About the role
Key responsibilities & impact- Build and maintain strong, long-term relationships with restaurant partners
- Understand partners' business goals and challenges and provide strategic guidance
- Manipulate and analyse data to drive operational excellence, growth, and profitability
- Drive revenue growth through promotions, marketing activations, and menu optimization
- Own partner revenue performance and drive measurable growth
- Collaborate with Marketing, Operations, Finance, and Customer Service teams
- Own partner onboarding in the app, from store setup through the first days on Glovo
- Support onboarding with a focus on operations, marketing, and sales
Requirements
What you’ll need- 1+ years of experience in high-performance account management or business consultancy
- Experience preferably in FMCG, food-hospitality, or on-demand delivery industry
- Bachelor degree in Business Administration, Marketing, Economy or similar is a plus
- Proven track record of exceeding KPIs is a definite advantage
- Problem solver with a data-driven, analytical approach
- Highly organized and proactive, with strong time management and prioritization skills
- Good knowledge of Google Suite
- Salesforce is a plus
- Native level of Armenian is required
- Proficiency in English is required
- Russian is a plus
Benefits
Comp & perks- Top-notch private health insurance
- Monthly Glovo credit
- Extra time off
- Freedom to work from home two days a week
- Opportunity to work from anywhere for up to three weeks a year
- Online therapy and wellbeing benefits
- Inclusive environment and equal opportunities