Delta Health Systems

Manager

• Supervise assigned staff, including training, planning, directing work, appraising performance, rewarding, and addressing complaints
• Mentor, educate, provide corrective action and performance improvement plans, and discipline staff when necessary
• Participate in interviews for new staff
• Conduct monthly 1:1, quarterly, and annual performance reviews
• Respond to staff and internal and external customer inquiries and resolve issues
• Evaluate department performance and take corrective action when necessary
• Ensure inventory, assigned queues, and processes are handled within department guidelines
• Review department reports for accuracy, thoroughness, and timeliness
• Interpret plan provisions and recommend system administrative improvements
• Develop effective interdepartmental and customer relationships
• Manage within the established unit budget
• Collaborate with Information Services on system enhancements and claims-flow improvements
• Assist Client Services with client requests and deadlines
• Participate in new business implementations
• Enforce department policies, procedures, and Collective Bargaining Agreements
• Participate in department meetings and continual training
• Represent the company at existing and prospective customer meetings
• Uphold and exemplify company values
• Occasionally travel to client locations
• Perform other duties as assigned

Explore Claims Manager at Delta Health Systems. Review requirements and application details.

Claims Manager

• Oversee day-to-day operational functions for the Stockton and Fresno offices
• Supervise assigned staff, including training, planning, directing work, performance appraisal, rewards, complaint handling, corrective action, performance improvement plans, and discipline
• Participate in hiring interviews
• Conduct monthly 1:1, quarterly, and annual performance reviews
• Respond to staff and internal and external customer inquiries and resolve issues
• Evaluate department performance and take corrective action when necessary
• Ensure inventories, queues, and processes are handled within department guidelines
• Review department reports for accuracy, thoroughness, and timeliness
• Interpret plan provisions and recommend system administrative improvements
• Develop effective interdepartmental and customer relationships
• Manage within the established unit budget
• Collaborate with Information Services on system enhancements and claims-flow improvements
• Assist Client Services with client requests and deadlines
• Participate in new business implementations
• Enforce department policies, procedures, and Collective Bargaining Agreements
• Participate in department meetings and continual training
• Represent the company at existing and prospective customer meetings
• Uphold and exemplify company values
• Perform other duties as assigned