Claims Assistant Manager

Delta Health Systems

. Assist with supervision of staff, including training, planning, and directing work .

Posted 10/27/2026full-timeStockton • California • United StatesJuniorMid-Level💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and interpersonal skills while managing staff and resolving customer inquiries. Proficient in claims management, regulatory compliance, and effective communication with clients and internal teams.

Highest-signal resume keywords

Claims Management ExperienceLeadership AbilitiesProficiency in Spreadsheet ApplicationsKnowledge of TPL and COBUnderstanding of Health Insurance Regulations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingCoding MethodologiesReimbursement MethodologiesAutomated Claims SystemsInventory Management

Soft Skills

Excellent Communication SkillsInterpersonal SkillsProblem-Solving AbilitiesTeam Collaboration

Tools & Technologies

Spreadsheet ApplicationsWord Processing Applications

Industry Keywords

Self-Funded Payer Claims PoliciesFederal RegulationsState RegulationsHealth Insurance Claims Payment

About the role

Key responsibilities & impact

Assist with supervision of staff, including training, planning, and directing work
Respond to staff and internal and external customer inquiries and resolve issues
Serve as first point of contact for customer calls requiring research and response
Manage assigned tasks, queues, and inventory according to department guidelines
Manage internal emails and track inventory
Collaborate with staff to provide timely responses
Collaborate with the reporting manager to meet turnaround times, quality standards, and company goals
Trend assignment errors and identify staff training needs
Collaborate with quality assurance on unit module updates
Attend staff meetings and assist with materials, training, and communication
Assist in coordinating workflow and work procedures
Provide guidance to subordinates regarding general claims and escalated issues
Communicate with clients, providers, and internal and external areas
Adhere to company and department policies and procedures
Understand and meet department timeliness and turnaround-time guidelines
Occasionally travel to client locations
Perform other duties as assigned

Requirements

What you’ll need

Two to four years of management and claims experience
Must be computer literate with proficiency in spreadsheet and word processing applications
Excellent written and verbal communication skills
Excellent leadership abilities and interpersonal skills
Ability to establish confidence, rapport, and cooperative relationships with clients, providers, and co-workers
Understanding of self-funded payer claims policies and Federal, State, and other regulations pertaining to health insurance claims payment
Knowledge of TPL, COB, coding, and reimbursement methodologies
Experience with automated claims systems
Ability to maintain sound production operations
Must occasionally travel to client locations