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Deluxe

Customer Service Representative

Deluxe

. Handle inbound customer service calls .

Posted 10/8/2026full-timeRemote • United StatesSeniorLead💰 $16 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively handling inquiries, resolving issues, and maintaining accurate customer records. Proficient in utilizing databases to manage customer information and enhance the overall customer experience.

Highest-signal resume keywords
Customer ServiceData ManagementProblem ResolutionEffective CommunicationOrder Processing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Basic Computer KnowledgeDatabase ManagementOrder EntryData Verification
Soft Skills
ProfessionalismTimelinessCustomer Needs Identification
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Inbound Customer ServiceCustomer ExperienceProduct Knowledge

About the role

Key responsibilities & impact
  • Handle inbound customer service calls
  • Provide timely, effective, and professional responses to customer inquiries
  • Identify customer needs and suggest products and services
  • Maintain and modify customer records using various databases
  • Verify and retrieve data while responding to order inquiries
  • Place new and/or re-orders
  • Resolve product or service problems by selecting appropriate actions
  • Expedite immediate resolution while delivering an optimal customer experience

Requirements

What you’ll need
  • Basic knowledge of computers
  • Must be 18 years of age or older
  • HS/GED and 1 year of Customer service (preferred qualification)

Benefits

Comp & perks
  • Competitive benefits starting on day one
  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement
  • Annual performance incentive plan eligibility