Agency Relations Manager

DEMAND.com

. Act as the primary contact for B2B agencies and address their needs .

Posted 10/31/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B agency relationship management, client success, and demand generation strategies. Proficient in leveraging CRM software and conducting insightful research to enhance agency satisfaction and drive growth.

Highest-signal resume keywords

B2B Agency Relationship ManagementClient Success ExperienceDemand Generation ExpertiseCRM Software ProficiencyEvent Planning Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Demand GenerationResearch Content CreationProject ManagementAnalytical SkillsEvent Planning

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-SolvingCustomer-Focused Mindset

Tools & Technologies

CRM SoftwareClient Management Tools

Industry Keywords

B2BAgency PartnershipsClient RetentionNetworking SessionsSales Collaboration

About the role

Key responsibilities & impact

Act as the primary contact for B2B agencies and address their needs
Foster long-term agency relationships and support retention and satisfaction
Provide ongoing support to maximize agency success with Demand.com services
Craft insight-led research content for agency presentations and lunch-and-learn sessions
Conduct outreach to potential B2B agencies and generate new opportunities
Identify and secure partnerships with new agencies
Develop growth strategies within existing agency relationships
Collaborate with the US sales team to co-manage agency opportunities, including RFIs and briefs
Assist with planning and executing in-person meetings, webinars, and networking sessions
Coordinate with internal teams to align events with business goals
Meet agency clients face-to-face for events and networking sessions, particularly across the South and Southwest, plus other US locations
Research industry trends and potential partners
Explore new opportunities and expand service offerings within existing accounts
Follow up with agencies to ensure satisfaction and identify partnership opportunities
Support senior team members in daily activities
Collaborate with Sales and Client Success Teams to present campaign insights, optimization opportunities, and enablement before, during, and after campaigns

Requirements

What you’ll need

Ability to manage multiple agency accounts and projects simultaneously
Experience in client success; hospitality experience is a plus
Experience in demand generation in a B2B context
Experience leveraging AI in current role
Strong interpersonal and communication skills
Proficiency in CRM software and other client management tools
Excellent organizational skills and attention to detail
Proactive, self-motivated approach to problem-solving
Experience in event planning is a plus
Ability to collaborate effectively across teams
Customer-focused mindset with strong analytical skills
Willingness and flexibility to travel across the US as needed
Remote work must be conducted from a home office in a jurisdiction where Demand.com has the legal right to operate

Benefits

Comp & perks

Remote work arrangement
Travel opportunities throughout the US as needed
Equal employment opportunity commitment