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Demant

AR Customer Service Specialist

Demant

. Work collaboratively with all Revenue Cycle functional areas to maximize revenues .

Posted 9/15/2026full-timeSomerset • New Jersey • United StatesJunior💰 $18 - $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service within the medical field, ensuring customer satisfaction through effective communication and problem resolution. Proficient in managing multiple projects while maintaining accuracy in data handling and documentation.

Highest-signal resume keywords
Customer Service ExperienceMedical Field KnowledgeExcellent Communication SkillsProficiency in ExcelProficiency in Word

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ManagementTransaction Posting AccuracyCustomer Interaction Record KeepingComplaint ResolutionProject Prioritization
Soft Skills
ProfessionalismSelf-StarterCollaboration
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Revenue CycleInsurance InquiriesPatient StatementsCoordination of BenefitsCustomer Support

About the role

Key responsibilities & impact
  • Work collaboratively with all Revenue Cycle functional areas to maximize revenues
  • Handle inbound calls regarding insurance-related inquiries from patients, field staff, and insurance carriers
  • Respond promptly and professionally to customer inquiries
  • Maintain records of customer interactions, transactions, comments, and complaints
  • Communicate and coordinate with coworkers to resolve customer complaints
  • Provide feedback on customer service process efficiency to People Leaders
  • Review and mail patient statements
  • Process small balance write-offs to ensure accurate patient statements
  • Provide professional customer support and ensure customer satisfaction
  • Communicate credit card payment updates to the Cash Applications Team
  • Contact patients regarding coordination of benefits issues and explain resolutions

Requirements

What you’ll need
  • High School Diploma or GED
  • 1–3 years’ experience in customer service, preferably in medical field
  • Excellent communication skills
  • Accuracy in posting numbers
  • Ability to manage and prioritize multiple projects
  • Strong computer skills
  • Significant experience using Excel and Word
  • Self-starter who excels in a fast-paced, data-driven environment

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Demant Website LinkedIn All Job Openings 10,000+ employees 🏥 Healthcare 🔧 Hardware 🏭 Manufacturing 💰 $54.6M Post-IPO Debt - Demant on 2023-03 Healthcare
  • Hardware
  • Manufacturing Demant is a Danish hearing healthcare company that develops, manufactures and distributes hearing aids, diagnostic equipment and related hearing-care solutions. It operates brands and businesses across hearing instrument manufacture, audiological diagnostics and clinical services, and supplies hardware products and support to hearing-care professionals and consumers worldwide. AR Customer Service Specialist 🔥 1 hour ago 🏢🏡 Somerset – Hybrid 💵 $18 - $21 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Work collaboratively with all Revenue Cycle functional areas to maximize revenues
  • Handle inbound calls regarding insurance-related inquiries from patients, field staff, and insurance carriers
  • Respond promptly and professionally to customer inquiries
  • Maintain records of customer interactions, transactions, comments, and complaints
  • Communicate and coordinate with coworkers to resolve customer complaints
  • Provide feedback on customer service process efficiency to People Leaders
  • Review and mail patient statements
  • Process small balance write-offs to ensure accurate patient statements
  • Provide professional customer support and ensure customer satisfaction
  • Communicate credit card payment updates to the Cash Applications Team
  • Contact patients regarding coordination of benefits issues and explain resolutions 🎯 Requirements
  • High School Diploma or GED
  • 1–3 years’ experience in customer service, preferably in medical field
  • Excellent communication skills
  • Accuracy in posting numbers
  • Ability to manage and prioritize multiple projects
  • Strong computer skills
  • Significant experience using Excel and Word
  • Self-starter who excels in a fast-paced, data-driven environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs