Bilingual Audiology Support Specialist

Demant

. Provide audiological phone support to customers, including fitting, troubleshooting, software, instrument selection, and technical product reviews .

Posted 10/9/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Audiology with a focus on fitting and troubleshooting Hearing Instruments, alongside strong communication and teamwork skills. Proficient in NOAH software and bilingual in English and French, ensuring effective support in hearing healthcare.

Highest-signal resume keywords

Master’s Degree In AudiologyExperience In Clinical EnvironmentKnowledge Of NOAH SoftwareBilingual In English And FrenchTechnical Problem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fitting Hearing InstrumentsTroubleshootingProgramming SoftwareVerification EquipmentTesting Hearing Aids

Soft Skills

Excellent Communication SkillsTime Management SkillsNegotiation SkillsTeamwork SkillsAbility To Work Independently

Industry Keywords

AudiologyHearing HealthcareFM SystemsTechnical Product ReviewsProduct Launches

About the role

Key responsibilities & impact

Provide audiological phone support to customers, including fitting, troubleshooting, software, instrument selection, and technical product reviews
Collaborate with Sales and Training
Participate in seminars, workshops, and product launches
Work as part of a multidisciplinary Audiology & Training team
Support hearing healthcare products and services for people with hearing loss

Requirements

What you’ll need

Master’s degree or equivalent in Audiology or Hearing Instrument Specialization
2+ years experience within a clinical environment
Knowledge of NOAH and manufacturer software
Experience in selection and fitting of Hearing Instruments and FM systems
Experience with testing, fitting hearing aids, programming software and verification equipment
Bilingual in English and French, written and verbal is mandatory
Excellent verbal and written communication and interpersonal skills
Excellent time management and negotiation skills
Strong technical problem-solving abilities
Able to work independently
Excellent teamwork skills

Benefits

Comp & perks

Competitive salary
Excellent medical benefits, including dental, vision and health
Employee Assistance Program
Paid vacation
Dynamic work atmosphere
RRSP Matching
Accommodation
Possibility of some travel