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Demant

Clinic Coordinator

Demant

. Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues .

Posted 9/22/2026part-timeEdinburgh • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while efficiently managing appointment scheduling and maintaining customer records in compliance with GDPR regulations. Proactively promotes wellness programs and builds lasting customer relationships through effective communication and engagement.

Highest-signal resume keywords
Customer ServiceAppointment SchedulingGDPR ComplianceRelationship BuildingProactive Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Persuasive InfluencerSelf-MotivatedLogical Problem SolverPersonable CommunicatorEnthusiastic
Industry Keywords
Wellness ProgramHearing CareCustomer RecordsStock ManagementBrand Standards

About the role

Key responsibilities & impact
  • Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues
  • Support hearing care professionals in delivering customer care in hearing centres, day clinics and during home visits
  • Maintain customer records and adhere to GDPR regulations
  • Manage reporting tasks, including stock records
  • Proactively promote the Wellness program, accessories and care plans
  • Warmly engage with customers and answer calls promptly
  • Build strong customer relationships
  • Maintain cleanliness and display literature appropriately according to brand standards

Requirements

What you’ll need
  • Persuasive influencer with a friendly demeanour
  • Self-motivated and competitive, driven to meet and exceed targets
  • Logical and proactive, capable of navigating challenging situations
  • Personable and enthusiastic communicator
  • Strong focus on delivering exceptional customer service

Benefits

Comp & perks
  • Part-time schedule: Monday, Tuesday and Friday, 9am–5pm
  • Inspiring and motivating working environment
  • Highly international working environment
  • Collaboration with colleagues across different countries, cultures and perspectives