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Demant

Clinic Coordinator

Demant

. Optimise appointment scheduling, confirm appointments, and coordinate with colleagues for effective diary management .

Posted 10/23/2026full-timeTwickenham • United KingdomMid-LevelSenior💰 £29,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective appointment scheduling while maintaining compliance with GDPR regulations. Capable of promoting wellness programs and managing customer records with a focus on positive engagement and relationship building.

Highest-signal resume keywords
Appointment SchedulingCustomer CareGDPR ComplianceCustomer Relationship ManagementPositive Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Persuasive InfluencerSelf-MotivatedLogical Problem SolverPersonable CommunicatorEnthusiastic
Industry Keywords
Hearing CareWellness ProgramStock ManagementDiary ManagementCustomer Records

About the role

Key responsibilities & impact
  • Optimise appointment scheduling, confirm appointments, and coordinate with colleagues for effective diary management
  • Support hearing care professionals in delivering customer care in hearing centres, day clinics, and home visits
  • Maintain customer records and comply with GDPR regulations
  • Manage reporting tasks, including stock records
  • Promote the Wellness program, accessories, and care plans through positive customer engagement
  • Answer calls promptly and build strong customer relationships
  • Maintain branch cleanliness, brand standards, and appropriate literature displays

Requirements

What you’ll need
  • Persuasive influencer with a friendly demeanour, able to achieve desired outcomes through positive interactions
  • Self-motivated and competitive, driven to meet and exceed targets
  • Logical and proactive, capable of navigating challenging situations
  • Personable and enthusiastic communicator focused on exceptional customer service
  • Available to work full-time, Monday–Friday, 9am–5pm