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Demant

Clinic Coordinator

Demant

. Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management .

Posted 10/21/2026full-timeSutton Coldfield • United KingdomMid-LevelSenior💰 £27,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong customer service skills while efficiently managing appointment scheduling and maintaining customer records in compliance with GDPR regulations. Engages positively with customers to promote wellness programs and accessories, fostering strong relationships.

Highest-signal resume keywords
Customer ServiceAppointment SchedulingGDPR CompliancePersuasive CommunicationRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Appointment SchedulingCustomer Record ManagementReporting TasksStock Record Management
Soft Skills
Persuasive InfluencerSelf-MotivatedEnthusiastic CommunicatorLogical Problem SolverProactive
Industry Keywords
Hearing CareWellness ProgramCustomer EngagementBrand StandardsDiary Management

About the role

Key responsibilities & impact
  • Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management
  • Support hearing care professionals in delivering customer care at hearing centres, day clinics and during home visits
  • Maintain customer records and adhere to GDPR regulations
  • Manage reporting tasks, including stock records
  • Promote the Wellness program, accessories, and care plans through positive customer engagement
  • Warmly engage with customers, promptly answer calls, and build strong relationships
  • Maintain cleanliness and display literature appropriately to uphold brand standards

Requirements

What you’ll need
  • Full-time availability Monday-Friday, 9am-5pm
  • Persuasive influencer with a friendly demeanour
  • Self-motivated and competitive, driven to meet and exceed targets
  • Logical and proactive, capable of navigating challenging situations
  • Personable and enthusiastic communicator
  • Strong focus on delivering exceptional customer service