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Demant

Clinic Coordinator

Demant

. Optimise appointment scheduling, confirm appointments, and coordinate with colleagues .

Posted 10/21/2026full-timeFinchley • United KingdomMid-LevelSenior💰 £28,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while effectively managing appointment scheduling and maintaining compliance with GDPR regulations. Capable of promoting wellness programs and building lasting customer relationships through persuasive communication and a proactive approach.

Highest-signal resume keywords
Customer Service ExcellenceAppointment Scheduling OptimizationGDPR CompliancePersuasive CommunicationProactive Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Appointment SchedulingCustomer Record MaintenanceReporting ManagementStock Record Management
Soft Skills
Persuasive Influencing AbilityFriendly DemeanourSelf-MotivatedEnthusiastic CommunicationLogical Approach
Industry Keywords
Hearing CareWellness ProgramCustomer CareHome VisitsBranch Cleanliness

About the role

Key responsibilities & impact
  • Optimise appointment scheduling, confirm appointments, and coordinate with colleagues
  • Support hearing care professionals in delivering customer care at hearing centres, day clinics, and during home visits
  • Maintain customer records and comply with GDPR regulations
  • Manage reporting tasks, including stock records
  • Promote the Wellness program, accessories, and care plans
  • Answer calls promptly and build strong customer relationships
  • Maintain branch cleanliness and display literature appropriately

Requirements

What you’ll need
  • Full-time availability Monday-Friday, 9am-5pm
  • Persuasive influencing ability and a friendly demeanour
  • Self-motivated and competitive, with a drive to meet and exceed targets
  • Logical and proactive approach to challenging situations
  • Personable and enthusiastic communication style
  • Strong focus on exceptional customer service