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Demant

Clinic Coordinator

Demant

. Optimise appointment scheduling, confirm appointments and coordinate with colleagues .

Posted 10/21/2026full-timeLoughton • United KingdomMid-LevelSenior💰 £28,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in optimizing appointment scheduling and maintaining customer records while adhering to GDPR regulations. Excels in providing exceptional customer service and building strong relationships with clients in various settings.

Highest-signal resume keywords
Appointment SchedulingCustomer Relationship ManagementGDPR ComplianceExceptional Customer ServicePersuasive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Appointment SchedulingCustomer Record MaintenanceReporting Tasks ManagementStock Record Management
Soft Skills
Persuasive InfluencerSelf-MotivatedLogical Problem SolverPersonable CommunicatorEnthusiastic
Industry Keywords
Hearing CareWellness ProgramHome VisitsDay ClinicsCustomer Service

About the role

Key responsibilities & impact
  • Optimise appointment scheduling, confirm appointments and coordinate with colleagues
  • Support hearing care professionals in hearing centres, day clinics and during home visits
  • Maintain customer records and adhere to GDPR regulations
  • Manage reporting tasks, including stock records
  • Promote the Wellness program, accessories and care plans
  • Answer calls and build strong customer relationships
  • Maintain cleanliness and display literature appropriately
  • Provide a welcoming environment and exceptional customer service to patients

Requirements

What you’ll need
  • Persuasive influencer with a friendly demeanour
  • Self-motivated and competitive, driven to meet and exceed targets
  • Logical and proactive, capable of navigating challenging situations
  • Personable and enthusiastic communicator
  • Strong focus on delivering exceptional customer service
  • Full-time Monday-Friday, 9am-5pm availability

Benefits

Comp & perks
  • Inspiring and motivating working environment
  • Highly international environment
  • Collaboration with colleagues across different countries, cultures and perspectives