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Demant

Clinic Coordinator

Demant

. Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management .

Posted 11/3/2026full-timeNewcastle • United KingdomMid-LevelSenior💰 £17,816 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective appointment scheduling capabilities while adhering to GDPR regulations. Proficient in maintaining customer records and promoting wellness programs through positive engagement.

Highest-signal resume keywords
Customer ServiceAppointment SchedulingGDPR CompliancePositive EngagementRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Persuasive InfluencerSelf-MotivatedEnthusiastic CommunicatorLogical Problem SolverProactive
Industry Keywords
Hearing CareWellness ProgramCustomer Records ManagementStock Records ManagementDiary Management

About the role

Key responsibilities & impact
  • Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management
  • Support hearing care professionals in providing exceptional customer care to customers or patients in hearing centres, day clinics and during home visits
  • Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records
  • Proactively promote the Wellness program, accessories, and care plans through positive customer engagement
  • Warmly engage with customers, promptly answer calls, and build strong relationships
  • Maintain cleanliness and display literature appropriately to uphold brand standards

Requirements

What you’ll need
  • A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions
  • Self-motivated and competitive, driven to meet and exceed targets
  • Logical and proactive, capable of navigating challenging situations with ease
  • Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service