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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ERP systems, particularly D365F&O and AX2012, with a strong ability to translate business needs into system functionalities. Proficient in facilitating training and UAT testing while collaborating effectively with cross-functional teams in fast-paced environments.
Highest-signal resume keywords
D365F&O ConsultingAX2012 ExperienceServiceNow FamiliarityFluent English CommunicationProactive Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP SystemsBusiness AnalysisIncident ManagementChange ManagementUAT TestingSystem Functionality TranslationBacklog MonitoringTraining FacilitationProject ManagementProcess Optimization
Soft Skills
Solution-Oriented MindsetAbility to Work Under PressureCollaboration with Diverse StakeholdersAdaptability in Fast-Changing Environments
Tools & Technologies
ServiceNowAzure DevOps
Industry Keywords
LogisticsFinanceWholesale ProcessesInternational EnterprisesMulti-Cultural Environments
Tech Stack
Tools & technologiesAzureERPServiceNow
About the role
Key responsibilities & impact- Provide ongoing support to super users and business analysts, triaging issues and ensuring timely resolution
- Own incidents, changes, and service requests through closure
- Monitor and act on the ServiceNow backlog according to business priorities
- Collaborate with cross-functional teams to deliver high-quality solutions and transfer knowledge to super users and team members
- Facilitate super-user training and UAT testing related to code release cycles
- Participate in initiatives by contributing business knowledge and application insights
- Complete tasks and projects assigned under the supervisor’s direction
Requirements
What you’ll need- Bachelor’s degree within IT/ Logistics/Finance
- 3+ years of experience as a Consultant with D365F&O, AX2012, or another ERP, ideally within international or multi-cultural enterprises
- Familiarity with ServiceNow or Azure DevOps
- Strong understanding of wholesale, finance, and hub processes
- Fluent English communication
- Travel availability
- Ability to translate business needs into system functionalities
- Comfortable working with diverse stakeholders in fast-changing environments
- Ability to work efficiently under pressure and handle demands from multiple teams simultaneously
- Proactive, solution-oriented mindset
Benefits
Comp & perks- Equal Opportunity / Affirmative Action employer
- Travel availability is expected