Network Specialist

Demant

. Provide 2nd line support for network-related incidents across global sites, including advanced troubleshooting, root-cause analysis, and performance optimization .

Posted 11/11/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and supporting enterprise-grade network infrastructure, including LAN, WAN, WLAN, and VPN technologies. Proficient in implementing security controls, performing root-cause analysis, and optimizing network performance while collaborating with cross-functional teams.

Highest-signal resume keywords

Network Hardware AdministrationLAN/WAN/WLAN ManagementFirewall Configuration and ManagementVPN Technology SupportNetwork Monitoring Tools Configuration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Routing (OSPF/BGP)Switching (VLANs, STP)Network SegmentationZero Trust PrinciplesPacket Analysis (Wireshark, tcpdump)Network Lifecycle ManagementCloud Networking (Azure, AWS)ITIL ProcessesPerformance OptimizationTroubleshooting Network Incidents

Soft Skills

Clear CommunicationTask PrioritizationSelf-DrivenOrganizedAccountable

Tools & Technologies

CiscoCheck PointCisco ASA/FTDSolarWindsPRTGCisco DNA Center

Industry Keywords

Network SecurityCloud ConnectivityInfrastructure ProjectsOperational RunbooksCapacity Planning

Tech Stack

Tools & technologies

AWSAzureCloudFirewallsSwitching

About the role

Key responsibilities & impact

Provide 2nd line support for network-related incidents across global sites, including advanced troubleshooting, root-cause analysis, and performance optimization
Monitor, maintain, and improve LAN, WAN, WLAN, VPN, and software-defined network (SDN) environments
Configure, administer, and support switches, routers, firewalls, wireless controllers, and load balancers
Fulfill network service requests, prioritizing them based on severity, business impact, and operational urgency
Implement and maintain firewall rules, access lists, segmentation, and Zero Trust security controls
Manage patching, upgrades, migrations, and replacement of network equipment
Participate in infrastructure and cloud connectivity projects, ensuring network readiness and alignment with architectural standards
Collaborate with cross-functional teams to resolve incidents and ongoing issues and ensure stable global operations
Document network topology, procedures, and operational runbooks
Contribute to capacity planning, performance tuning, network monitoring, and alerting improvements

Requirements

What you’ll need

Experience with administering and supporting enterprise-grade network hardware (Cisco or similar)
Experience managing LAN/WAN/WLAN infrastructure, including routing (OSPF/BGP), switching (VLANs, STP), and wireless technologies
Experience working with firewalls and network security platforms, such as Check Point, Cisco ASA/FTD, or similar
Experience supporting VPN technologies, including site-to-site and remote access solutions
Experience configuring and troubleshooting network monitoring and management tools (SolarWinds, PRTG, Cisco DNA Center, etc.)
Experience implementing network segmentation, access control, and Zero Trust principles
Experience managing network lifecycle activities: firmware upgrades, hardware refresh cycles, migrations, and patching
Understanding of ITIL processes, including incident, problems, and change management
Familiarity with cloud networking concepts (Azure, AWS, or similar), including hybrid connectivity
Experience performing packet analysis using tools such as Wireshark, tcpdump, or similar
Several years of hands-on experience working with enterprise network technologies, operations, and troubleshooting
Ability to manage incidents, identify root causes, and drive long-term improvements
Understanding of ITIL-based processes and structured change and incident management
Strong security mindset and consideration of networking best practices
Curiosity about new networking and cloud connectivity technologies, trends, and best practices
Ability to communicate clearly with technical and non-technical stakeholders
Ability to prioritize tasks in a dynamic environment
Self-driven, organized, and accountable
The Company is an Equal Opportunity / Affirmative Action employer