Key Account Manager

Dentsply Sirona

. Develop and grow the DSO business across Northern Italy .

Posted 11/6/2026full-timeRemote • ItalyMid-LevelSenior💰 €46,000 - €55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Key Account Management and Business Development within the MedTech industry, with a strong focus on strategic customer engagement and revenue growth. Proficient in managing sales cycles, CRM tools, and developing long-term partnerships while effectively communicating with senior stakeholders.

Highest-signal resume keywords

Key Account ManagementBusiness DevelopmentCommercial NegotiationCRM ToolsSales Forecasting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementAccount PlanningRevenue Growth StrategiesOpportunity QualificationContract Negotiation

Soft Skills

Relationship BuildingNegotiation SkillsStakeholder Engagement

Tools & Technologies

CRM Software

Industry Keywords

MedTechCommercial RolesStrategic CustomersMarket MonitoringCustomer Retention

About the role

Key responsibilities & impact

Develop and grow the DSO business across Northern Italy
Manage and develop assigned DSO accounts, defining strategies and account plans to drive revenue growth and year-over-year performance
Build and strengthen strategic relationships with key decision-makers and develop long-term partnerships
Drive customer retention and contract renewals by monitoring satisfaction, anticipating issues, and identifying growth opportunities
Develop new business and acquire new DSO customers
Manage the end-to-end sales cycle from opportunity qualification through negotiation and closing of contracts, proposals, tenders, and framework agreements
Manage CRM, pipeline, and quarterly forecasting, including account segmentation, opportunity prioritization, and accurate sales forecasts
Collaborate with the Business Development Manager and internal Sales, Marketing, Finance, Customer Service, and Sales Support teams
Monitor the market, competitors, and emerging opportunities, escalating international, complex, or non-standard opportunities as appropriate

Requirements

What you’ll need

Degree in Business, Marketing, Life Sciences, or an equivalent field
At least 5 years of experience in the MedTech industry, ideally in commercial roles with direct responsibility for strategic customers
Solid experience in Key Account Management, Business Development, and commercial negotiation
Proven ability to develop complex accounts, manage sales pipelines and commercial opportunities, and achieve growth targets
Familiarity with CRM tools, forecasting, and account planning
Excellent relationship-building and negotiation skills, with the ability to engage effectively with senior stakeholders and decision-makers
Good command of English
Based in Northern Italy, preferably in Lombardy or Veneto
Willingness to travel up to 70% of working time, primarily to ensure an effective presence with customers and prospects
All successful applicants must be eligible to work in the country the position is based

Benefits

Comp & perks

Variable bonus of up to 30% of base salary
Company car, also available for personal use
Meal vouchers
Supplementary health insurance and additional insurance coverage
Employee Assistance Program (EAP)
Continuous learning and professional development opportunities, including mentoring, coaching, and LinkedIn Learning
Company laptop and mobile phone