Product Specialist – Ortho

Dentsply Sirona

. Support customers through direct contact in the specialist area .

Posted 9/15/2026full-timeUnited KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product knowledge and clinical procedures within the dental environment, with strong training and presentation skills to effectively engage diverse audiences. Proven ability to build relationships, resolve conflicts, and support sales initiatives through effective communication and planning.

Highest-signal resume keywords

Product KnowledgeTraining DevelopmentSales Process UnderstandingPresentation SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentSales Process UnderstandingProduct KnowledgeConflict ResolutionPlanning and Organisation

Soft Skills

Strong Communication SkillsInterpersonal SkillsProblem Solving

Tools & Technologies

SFDC

Certifications & Qualifications

Bachelor’s Degree Preferred

Industry Keywords

Dental EnvironmentClinical ProceduresCustomer EngagementWebinarsOnboarding

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support customers through direct contact in the specialist area
Implement training and development initiatives for the sales organisation and customers
Support internal teams with specialist-field knowledge to compete effectively in the dental environment
Enter all customer call and contact activity into SFDC
Address customer queries and product knowledge gaps to maximise growth opportunities
Meet RCO daily activity expectations, including co-travels and customer-facing events as relevant
Coordinate and conduct meetings and product training sessions for customers and other audiences
Address customer complaints professionally and escalate concerns according to current processes
Engage clinicians and staff through webinars, team calls, and in-office trainings
Create specialist-area training curricula, including onboarding, for the field sales team with stakeholders
Co-travel with field sales personnel to support key customer onboarding and growth
Serve as primary UKI contact for product and workflow knowledge in the specialist area
Monitor trends and report them to relevant stakeholders
Collaborate on CE event content and new product launch execution
Maintain awareness of new regulations and regional differences
Collaborate with the UKI Product Specialist team for a consistent approach
Align priorities with Sales Managers across UKI

Requirements

What you’ll need

Bachelor’s degree preferred
Prior successful training background preferred
Prior successful sales background
Ability to meet goals and key performance objectives
Expertise in product knowledge and relevant clinical procedures in the specified area
Planning and organisation skills
Strong presentation skills
Ability to build effective lesson/learning plans
Strong communication skills
Interpersonal skills and ability to interact with and build relationships with customers, employees, and others professionally and tactfully
Experience resolving conflict and problem solving
Ability to read, understand, and interpret complex and detailed information related to dental workflow procedures in the specialist area
Ability to communicate to diverse audiences
Ability to effectively present information and respond to questions from internal and external customers
Strong understanding of sales processes and internal procedures
Able to work and travel as needed, including overnight travel
All successful applicants must be eligible to work in the country the position is based

Benefits

Comp & perks

Equal Opportunity Employer
Assistance with completing the online application due to a disability
Online presentations and online customer support encouraged where possible