Trainee Service Technician

Dentsply Sirona

. Assist experienced technicians with equipment installation, calibration, preventive maintenance and repairs .

Posted 9/15/2026full-timeMurarrie • AustraliaEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates technical aptitude and a commitment to developing skills in field service, particularly in the maintenance and repair of dental treatment-centre equipment. Proficient in maintaining accurate service records and adhering to safety and quality standards.

Highest-signal resume keywords

Technical AptitudeElectrical QualificationSalesforce ProficiencyClear Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Professional Customer MannerPositive AttitudePersonal Accountability

Tools & Technologies

SalesforcePDA SystemsMicrosoft Office

Certifications & Qualifications

Driver's LicenceElectrical Qualification

Industry Keywords

Field ServicePreventive MaintenanceDental EquipmentTechnical InstructionsSafety Procedures

About the role

Key responsibilities & impact

Assist experienced technicians with equipment installation, calibration, preventive maintenance and repairs
Attend customer sites with a supervising technician or manager
Complete supervised work on core dental treatment-centre equipment
Participate in structured product, technical, systems and safety training
Identify faults and escalate work outside current training, competency or licence requirements
Maintain accurate service, parts and inventory records using Salesforce and PDA systems
Care for company-supplied tools, parts, equipment and vehicles
Maintain clean and safe work areas according to quality, infection-control and safety procedures
Communicate professionally with customers and respect their premises and equipment
Report technical issues, safety risks and customer concerns promptly
Work with experienced technicians, service coordinators and the wider service team
Maintain a development plan and demonstrate progressive capability under the Field Service Career and Capability Framework
Progress toward completing preventive maintenance and routine service work with greater independence as capability is assessed

Requirements

What you’ll need

Demonstrated technical or mechanical aptitude and genuine curiosity about how equipment works
Strong interest in developing a long-term career in field service
No previous dental-equipment or field service experience is required
Willingness to enrol in or commence a recognised electrical qualification within three months of appointment
Current driver’s licence and willingness to travel throughout Queensland as required
Commitment to obtaining the licences and certifications required for the role
Strong attention to detail, particularly regarding safety, parts and service records
Ability to follow technical instructions and work effectively under close supervision
Clear communication skills and a professional customer manner
Reliable attendance, punctuality and willingness to complete all assigned training
Sound computer literacy and ability to learn Salesforce, PDA systems and Microsoft Office applications
Positive attitude, personal accountability and willingness to seek guidance and act on feedback
Eligibility to work in Australia

Benefits

Comp & perks

Structured entry-level training and practical, supervised learning
Clear technical development and career pathway
Exposure to a broad range of dental equipment and technologies
Opportunity to learn from experienced field service professionals
Collaborative team environment with a strong focus on safety, quality and customer service