Account Manager

dentsu Austria

. Maintain client satisfaction by ensuring exceptional service and creating value for clients .

Posted 11/2/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $68,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client services and account management, with a strong focus on delivering high-quality marketing strategies and maintaining client satisfaction. Proficient in managing complex projects and utilizing marketing automation tools to enhance client engagement.

Highest-signal resume keywords

Client Services ManagementDigital Marketing KnowledgeOperations Management ExperienceEmail Initiative ManagementRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCreative DevelopmentMulti-Channel MarketingMarketing Strategy ExecutionProject Coordination

Soft Skills

Attention to DetailDecisivenessStrong Work EthicMulti-Tasking AbilityAnalytical Thinking

Tools & Technologies

Marketing Automation PlatformsBrazeSalesforce Marketing Cloud

Industry Keywords

Advertising AgencyMarketing CompanyClient-Side MarketingIntegrated Marketing

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Maintain client satisfaction by ensuring exceptional service and creating value for clients
Maintain daily contact with clients and internal subject matter experts
Serve as a key resource on client teams
Ensure the quality of client deliverables across various Merkle business units
Manage the day-to-day execution of clients' marketing strategies
Coordinate disparate workstreams to deliver high-quality work on budget and on time
Act as the key point person for internal and client deliverables, tactical delivery, and account status
Ensure marketing and support activities are executed in a timely and efficient manner
Attend office as required based on work location and business needs

Requirements

What you’ll need

Bachelor's degree required
3-5 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department
Working knowledge of online and offline creative development and production
Working knowledge of digital marketing
Working knowledge of multi-channel/integrated marketing
Experience managing large, complex email initiatives
Operations management experience, including leading status calls and traffic management of campaigns and resource capacity
Relationship/client management experience
Accountability, attention to detail, decisiveness, and strong work ethic
Ability to multi-task and work well in a fast-changing environment
Ability to think operationally and strategically, analyze issues, and use sound judgment
Experience with marketing automation or customer engagement platforms
Hands-on experience with Braze or Salesforce Marketing Cloud is a plus

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave
Colorado Healthy Families and Workplaces Act leave benefits