Alliance Solutions Architect

dentsu Austria

. Partner with Salesforce stakeholders and Merkle growth teams to develop and execute joint go-to-market strategies, solution positioning, and growth initiatives .

Posted 10/8/2026full-timeRemote • Maryland • United StatesSeniorLead💰 $163,000 - $245,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Salesforce ecosystem solutions, AI-driven customer experience transformation, and strategic relationship management. Proven ability to engage executive stakeholders and translate business objectives into measurable technology outcomes.

Highest-signal resume keywords

Salesforce Ecosystem ExpertiseAI Business TransformationJoint Go-To-Market Strategy DevelopmentClient-Facing Technology LeadershipSalesforce Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitecturePre-Sales EngineeringBusiness Process AutomationSalesforce ConfigurationCustomer Experience CapabilitiesData CloudAgentforceLoyalty CloudMarketing CloudService Cloud

Soft Skills

Strong CommunicationStorytellingPresentation SkillsRelationship BuildingCredibility with Stakeholders

Tools & Technologies

MuleSoftMiddleware PlatformsAPIsIntegrationsEnterprise Architecture Concepts

Certifications & Qualifications

Salesforce Certifications

Industry Keywords

Digital TransformationCustomer Engagement PlatformsJourney OrchestrationCRMCustomer Data

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with Salesforce stakeholders and Merkle growth teams to develop and execute joint go-to-market strategies, solution positioning, and growth initiatives
Lead executive-level client and prospect conversations focused on customer experience transformation, AI, automation, loyalty, CRM modernization, and cross-cloud solutioning
Serve as a trusted advisor during early-stage sales cycles, shaping opportunities from discovery and qualification through proposal development and client presentations
Build and maintain strategic relationships across Salesforce, internal Merkle capability teams, and key client stakeholders
Develop solution narratives, offerings, accelerators, industry positioning, and thought leadership demonstrating the value of Salesforce-powered customer experiences
Create and deliver demonstrations, solution walkthroughs, and presentations connecting technology capabilities to measurable business outcomes
Collaborate with data, experience, technology, and industry teams to architect integrated customer experience solutions
Contribute to Salesforce alliance growth through pipeline influence, account expansion, and strategic opportunity development
Position Merkle as a leading AI and Salesforce partner through marketplace engagement, executive relationship building, enablement initiatives, and joint marketing activities
Drive innovation around Agentforce, AI-powered experiences, automation, Data Cloud, and connected customer ecosystems
Influence growth within existing client relationships and support expansion into new client opportunities
Develop scalable solution narratives and offerings supporting client acquisition and account growth
Guide strategic opportunities without owning delivery execution

Requirements

What you’ll need

15+ years of experience in solution architecture, consulting, alliance management, pre-sales engineering, digital transformation, or client-facing technology leadership roles
Strong expertise within the Salesforce ecosystem, including Salesforce Core and broader customer experience capabilities
Experience with AI, Agentic business transformation and business process automation
Experience building and executing joint go-to-market motions with Salesforce or another major enterprise technology platform provider
Demonstrated ability to engage executive stakeholders while maintaining credibility with technical and delivery teams
Experience translating business objectives into technology solutions and measurable outcomes
Ability to design, configure, and demonstrate Salesforce-based solutions in client-facing settings
Proven success supporting new business development, account growth, strategic pursuits, or complex client initiatives
Strong communication, storytelling, and presentation skills with the ability to simplify complex technical concepts
Salesforce certifications and hands-on platform experience
Experience with Salesforce Data Cloud, Agentforce, AI Cloud, Loyalty Cloud, Marketing Cloud, Service Cloud, and related technologies
Familiarity with MuleSoft, middleware platforms, APIs, integrations, and enterprise architecture concepts
Experience within a consulting, agency, systems integrator, or enterprise technology organization
Understanding of customer data, personalization, journey orchestration, loyalty, CRM, and customer engagement platforms
Exposure to complementary customer experience ecosystems such as Adobe, Microsoft, or related enterprise technology platforms

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave
Discretionary incentive compensation eligibility