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Manager, Client Delivery
dentsu Austria. Serve as the primary day-to-day contact and trusted partner for clients across project-related matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, client relationship building, and budget tracking while effectively coordinating cross-functional teams to deliver high-quality projects on time. Proficient in utilizing project management technologies and implementing process improvements to enhance operational efficiency.
Highest-signal resume keywords
Project ManagementClient Relationship ManagementBudget TrackingCross-Functional Team CoordinationProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget TrackingTimeline ManagementIntegrated Marketing CampaignsEvent ManagementSocial Media Content DevelopmentPartnership Asset ImplementationFinancial ReportingResource AllocationProcess Improvement
Soft Skills
Communication SkillsOrganizational SkillsAttention to DetailCollaborationPrioritization
Tools & Technologies
Project Management TechnologiesAI-Powered Tools
Industry Keywords
Account ManagementClient-Facing ExperienceBrand EngagementExperiential MarketingSponsorshipsBrand Activations
About the role
Key responsibilities & impact- Serve as the primary day-to-day contact and trusted partner for clients across project-related matters
- Build and maintain strong client relationships through professional communication and collaboration
- Present agency strategies, creative concepts, and recommendations
- Manage day-to-day delivery of assigned projects on time, within budget, and to quality standards
- Develop and maintain project timelines, budgets, and scopes across multiple workstreams
- Create and manage status reports, meeting notes, and issue logs
- Initiate and oversee projects from kickoff through final delivery
- Coordinate cross-functional teams, remove obstacles, and maintain project progress
- Maintain quality control throughout project milestones and approval processes
- Identify challenges and implement proactive solutions
- Track project hours, expenses, and budgets with Finance and Account Management
- Review financial reports and identify variances or issues
- Manage resource allocation and support monthly financial reporting and billing discussions
- Manage $1M-$3M in business with senior leadership oversight
- Learn and adopt project management technologies and AI-powered tools
- Participate in technology pilots and provide feedback
- Champion agency and departmental processes
- Identify process improvements and share industry best practices with leadership
Requirements
What you’ll need- 2+ years of account management, project management, or client-facing agency experience
- Bachelor's degree or an equivalent combination of education and relevant experience
- Understanding of integrated marketing campaigns and end-to-end project management for low- to moderate-complexity projects
- Strong organizational skills with attention to detail, timeline management, and budget tracking
- Excellent communication skills with clients and cross-functional teams
- Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment
- Experience tracking project hours, expenses, and budgets
- Strong problem-solving skills and ability to work collaboratively across teams
- Interest in learning and utilizing project management technologies and AI-powered solutions
- Ability to lead client and partner communications, including agenda creation, meeting facilitation, and follow-up actions
- Experience developing, routing for approval, and implementing partnership assets such as social media content and newsletter communications
- Interest in experiential marketing and brand engagement
- Experience with events, sponsorships, or brand activations preferred
- Experience supporting administrative requirements related to event staffing and client activations
- Willingness to travel to client activations as needed, approximately two times per year
Benefits
Comp & perks- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave