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Salesforce Architect
dentsu Austria. Design CRM-domain system architectures for high performance and scalability .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing scalable CRM architectures and integrating multiple systems while ensuring compliance with data privacy laws. Proficient in Agile methodologies and capable of providing technical guidance and mentorship to development teams.
Highest-signal resume keywords
CRM Platform ExpertiseAgile Project ManagementCI/CD and Version ControlData Privacy ComplianceSoftware Architecture Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Architecture DesignApexJavaScript.NETC#REST/SOAP APIsDatabase QueryingPerformance TuningSoftware OptimizationCustom CRM Logic
Soft Skills
Problem-SolvingTeam CollaborationOrganizational SkillsMentorshipTransparency
Tools & Technologies
SalesforceHubSpotMicrosoft DynamicsGitHubGitLabBitbucketJenkinsAWSAzureGoogle Cloud
Industry Keywords
GDPRCCPAData Privacy LawsCRM Security Best PracticesCustomer LifecycleData SegmentationMiddlewareERP IntegrationsCDP IntegrationsLoyalty Platforms
Tech Stack
Tools & technologiesAWSAzureCloudDockerERPJavaScriptJenkinsKubernetesSOAPTableau.NET
About the role
Key responsibilities & impact- Design CRM-domain system architectures for high performance and scalability
- Design and optimize digital platforms
- Develop and maintain software architecture documentation
- Ensure architectural integrity and consistency across the software development lifecycle
- Provide technical guidance and mentorship to development teams
- Review and approve designs and code for adherence to best practices
- Collaborate with stakeholders to understand business requirements
- Translate business requirements into technical specifications and architectural designs
- Stay current with industry trends and technologies
- Drive continuous improvement initiatives within the development team
- Participate in project planning and estimation
- Identify and mitigate technical risks throughout the project lifecycle
- Establish and enforce coding standards and best practices
- Conduct performance tuning and software-system optimization
- Prepare and present technical reports and presentations to stakeholders
- Act as a subject matter expert for pitches and client work
Requirements
What you’ll need- Deep knowledge of CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics
- Experience designing efficient, scalable, and maintainable CRM solutions integrating multiple systems
- Excellent problem-solving skills and ability to troubleshoot complex issues
- Experience leading and managing project development in Agile or Scrum environments
- Experience with CI/CD and version control tools such as GitHub, GitLab, Bitbucket, and Jenkins
- Ability to query databases for customer data extraction and reporting
- Familiarity with AWS, Azure, or Google Cloud for CRM hosting
- Familiarity with CI/CD pipelines, Git, and containerization using Docker and Kubernetes
- Expertise in GDPR, CCPA, other data privacy laws, and CRM security best practices
- Experience with Apex, JavaScript, .NET, C#, and custom CRM logic and automation
- Strong understanding of REST/SOAP APIs, middleware, and integrations with ERP, CDPs, and loyalty platforms
- Proficiency with Excel, Power BI, Tableau, or similar tools
- Strong understanding of data segmentation, customer lifecycle, and personalization
- Experience diagnosing CRM-related technical issues and providing solutions
- Ability to work independently and as part of a team, manage multiple priorities and deadlines, and guide junior members
- Team player with organizational skills and dedication to transparency
Benefits
Comp & perks- Hybrid work models
- Adaptable hours
- Home office options
- Competitive salaries
- Volunteer days
- Wellness days
- Modern offices
- Multi-cultural environment
- Training and mentorship
- Opportunities across the dentsu network
- Inclusive and supportive culture
- Innovation-driven projects
- Purpose-driven culture
- Additional benefits available; ask your recruiter for details