Senior Account Manager

dentsu Austria

. Manage a portfolio of clients with varying levels of complexity, scope, and allocation while delivering exceptional client service .

Posted 10/7/2026full-timeMaryland • United StatesSenior💰 $82,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, financial forecasting, and operational execution, while effectively leading cross-functional teams to drive client satisfaction and revenue growth. Possesses strong analytical skills to identify trends and opportunities, ensuring alignment and proactive communication with stakeholders.

Highest-signal resume keywords

Client Relationship ManagementFinancial ForecastingProject ManagementStakeholder ManagementCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ForecastingRevenue ManagementAccount OperationsProject ManagementMarket ResearchStrategic AnalysisBusiness DevelopmentData AnalysisPerformance InsightsContract Management

Soft Skills

Strong CommunicationPresentation SkillsCollaborationTime ManagementRelationship Building

Tools & Technologies

Power BIFinancial Reporting Tools

Industry Keywords

Client ServicesAccount ManagementStakeholder MappingAccount Health AssessmentsSOW Renewals

About the role

Key responsibilities & impact

Manage a portfolio of clients with varying levels of complexity, scope, and allocation while delivering exceptional client service
Serve as a primary client contact, lead meetings, manage stakeholder relationships, and ensure alignment across internal and client teams
Ensure seamless operational execution and advise account teams
Own revenue forecasting and opportunity management
Anticipate client needs, identify risks and growth opportunities, and support long-term client success strategies
Lead client business reviews and translate performance insights into actionable recommendations
Partner with cross-functional teams to deliver client solutions, oversee deliverables, and manage change requests and proposals
Drive account planning activities, including account reviews, stakeholder mapping, and account health assessments
Foster client relationships supporting satisfaction, retention, and revenue growth
Provide proactive communication to drive alignment, manage expectations, and mitigate risk
Build relationships with client stakeholders and internal teams
Lead and motivate cross-functional teams and support team culture
Strengthen business acumen and technical expertise through training, coaching, and professional development
Identify client needs, challenges, and growth opportunities and escalate expansion opportunities
Lead SOW renewals, change orders, and related contractual processes
Support account growth through market research, strategic analysis, and business development activities
Manage account financials, including forecasting, revenue recognition, invoicing, collections, and account health
Leverage Power BI and financial reporting tools to analyze trends and support business decisions
Monitor deal economics and identify risks, variances, and optimization opportunities

Requirements

What you’ll need

Bachelor's degree required
5-7+ years of experience in client services, account management, or a combination of agency and relevant client-side experience
5+ years of experience collaborating with remote and distributed teams
3+ years of project management experience
Proven ability to manage client relationships, navigate complex situations, and develop effective solutions
Experience with financial forecasting, revenue management, and account operations
Experience working in a fast-paced, client-focused environment
Strong communication, presentation, storytelling, and insight delivery skills
Exceptional organization, collaboration, and time management abilities
Self-motivated, solution-oriented, and highly ethical approach to work
Strong relationship-building and stakeholder management skills
Analytical mindset with the ability to identify trends, risks, and opportunities
Adaptability and comfort working in a dynamic, evolving environment
Growth mindset with a commitment to continuous learning and professional development

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave